Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note II 4G Cell Phone (AT&T) - White (AT&T)
Average Customer Rating:
4.8 out of 5
4.8
Open Ratings Snapshot
Rating breakdown 905 reviews
5 Stars
779
4 Stars
105
3 Stars
7
2 Stars
4
1 Star
10
98%of customers recommend this product. 
(
834 out of 849
)
Customer Reviews for Samsung - Galaxy Note II 4G Cell Phone (AT&T) - White (AT&T)
Customer Rating
5 out of 5
5
Great Device.
on December 26, 2012
Posted by: ssmokey727
Expertise:Expert
This is probably the best mobile device made by Samsung so far. It has great software and hardware features, long lasting battery life and a very nice large screen. Combining the smoothness of the O.S. and the usability of the S-Pen takes this device to a new level of mobile productivity. Great job Samsung!
Pros: Built-in speakers, Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I have ever had!!!
on December 28, 2012
Posted by: techNfla
from Florida
Expertise:Expert
This is the best Android phone I have had so far. This phone does so much and the battery life is better than I expected. It seems that I am learning something new that this phone can do everyday since i purchased it. I would to anyone looking for a new phone.
Pros: Built-in speakers, Bright display, Durable, Lightweight, multi-tasking, fast
Cons: expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android Smartphone Yet
on December 31, 2012
Posted by: Junglist724
Expertise:Expert
This phone is almost perfect for me.
The display is a huge 5.5 inch amoled with an rgb sub pixel layout, not the standard layout but still much better than pentile. The color is unrealistic and oversaturated, but the huge contrast ratio is very striking and pleasing to look at.
The quad core Exynos + 2gb of RAM means that you'll rarely experience any lag with system animations and window transitions, and switching to any app with the task switcher is super quick.
My #1 reason to get this phone is the battery. 8+ hours of continuous video with brightness on auto. I never have to worry about this phone dying before i can get to a charger.
I didn't think I would use the s-pen much and I really don't. I'll occasionally use it with S Note to jot down songs I like (since i'm a DJ), sometimes with multi-window. The most essential s-pen feature for me is air-view. It allows you to open all those mouse over menus you see on lots of modern desktop websites, normally you would have to tap on it, which typically takes you to another page.
The camera/camcorder is identical to the GS3 so it is quite good.
My least favorite part of this device are the home, menu, and back buttons. I'd rather have soft keys. The button order is strange, the capacitive buttons are too big and too sensitive, I constantly bump them when holding this phone in landscape. In landscape, I have to hold the phone in a kind of awkward way that doesn't feel secure at all. The buttons also don't work with the s-pen. Customizable software keys would have solved all of this.
Pros: Bright display, Lightweight, battery life
Cons: body can be slippery, expensive, physical and capacitive buttons
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device!
on January 4, 2013
Posted by: ipaulr
from Boulder, CO
Expertise:Expert
Great phone, with a full 720p (1280x720) screen, which is terrific for watching movies. The S-pen is wonderful for playing games, among other things. Love the OS. Great to be able to access the battery and micro-SD card. Terrific to be able to access external USB devices, and play movies on an HD TV wirelessly.
Pros: Built-in speakers, Bright display, Durable, Lightweight, s-pen, usb device access
Cons: only 16 gb
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Proud Galaxy Note 2 owner
on January 4, 2013
Posted by: rolan2dr
from NJ
This phone is perfect for me. I love Samsung because of this phone.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Note 2 is GREAT-
on January 4, 2013
Posted by: honkintn
from Cleveland, TN, USA
Expertise:Intermediate
It is a pleasure to be able to show pictures without the need to hand-over my phone. Best of all, the ability to make notations on a picture really simplifies calling attention to detail. Making notes on the back has come in handy.
BEST FACE- pictures is amazing- no more need to take an extra picture because someone had their eyes closed. Pick the best face for each person and SAMSUNG takes over and makes a great picture.
Voice to text ROCKS! The accuracy is simply amazing.
I made the switch from another operating system and it has been a steep learning curve BUT- the change has been well worth the effort- I can not imagine going back.
Some people have commented about the size however, when it is time to share a picture or be able to read without squinting the comment is WOW- what a great phone.
The phone fits nicely in my front pocket and easily slips into my back pocket too. The onehand keypad is great for dialing or using swipe entry methods.
I am still learning but LOVE IT!
Pros: Bright display, Lightweight, feature rich, customizable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's everything that you could want or need!
on January 4, 2013
Posted by: Anonymous
from Lewisville, TX
Expertise:Intermediate
I love my Note II! It runs so smoothly and it has never froze up on me like my other smartphones did. Although a little complicated to work with in the beginning, I got used to it over time. This is my first Samsung phone and I am digging it.
Pros: Bright display, Durable, Realistic color
Cons: photo quality a bit grainy even w/ chnging setting
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Product
on January 6, 2013
Posted by: Gobinelli
from illinois
Expertise:Intermediate
The Note 2 is a great device. Its fast and reliable, I really like the s-pen functions. A great product for the price. The only problem I have with it and its a personal preference is the power button on the side is too low, I'm use to having it closer to the top of my devices, so I find my self searching for it sometimes. Other than that the Note 2 is a great device and I would recommend it to anyone who was searching for a new phone.
Pros: Built-in speakers, Bright display, Realistic color
Cons: power button location
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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