Samsung US Customer Reviews Collected from Samsung US
Samsung - 28" Class (27-1/2" Diag.) - LED - 720p - Smart - HDTV
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 298 reviews
5 Stars
198
4 Stars
68
3 Stars
15
2 Stars
5
1 Star
12
90%of customers recommend this product. 
(
261 out of 291
)
Customer Reviews for Samsung - 28" Class (27-1/2" Diag.) - LED - 720p - Smart - HDTV
Customer Rating
5 out of 5
5
This product is great
on June 5, 2017
Posted by: Shopper25
Expertise:Beginner
We just bought this TV for our camper so we have not got to play with it to much but it seems to be just what we wanted can wait to learn all about it.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
So many great features!
on March 9, 2017
Posted by: Lindylou7
from Sunny Florida
Expertise:Intermediate
I am so impressed with the features on my new smart tv. I still have more discovering to do, but just the everyday picture and channels are awesome. I have tried some of the special features... Can't wait to do the all.
Pros: Built-in speakers
Cons: none
I would recommend this to a friend!
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Pretty dumb for a Smart TV :/
on May 20, 2017
Posted by: DumbSmartTVBuyer
from Chicago
Expertise:Expert
For a Smart TV, this one is pretty dumb. The picture and sound are perfectly fine but I can't believe in 2017 companies still put out user interfaces that are this bad. It's super slow, not intuitive at all, and difficult to navigate. One particular annoyance is that this TV is supposedly designed for cord cutters but the default behavior when you turn it on is to go right to network television. I don't have a cable subscription so every time I turn it on, I get static and then I have to switch to the Smart Hub. Not a huge deal but just frustrating that they didn't consider that. Also, the image of the Smart Hub that they show on the box does not exist in the product. What you get in the product is way clunkier and way worse. And finally, every time I turn the TV on and try to open Netflix or Amazon, I get the message "Preparing the TV. Please try again later." Preparing the TV for what exactly? Obsolescence?
Pros: Bright display, Realistic color, Inexpensive, Lightweight, Built-in speakers
Cons: Poor quality, poor user interface
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Hard to setup
on June 21, 2016
Posted by: Fvchh
from My,ny
Expertise:Intermediate
Too hard to setup. Each time I turn on tv it's like starting all over.
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this smart tv
on July 22, 2016
Posted by: Vlajomo
from Southbury, CT, USA
Expertise:Intermediate
This is the second 24" smart tv I have purchased as we were so pleased with the first, we just had to buy one for our daughter's room. Samsung has done everything right. Two thumbs up!
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Need to fix netflix app
on January 4, 2015
Posted by: Daverman
Bought this to replace a 24" vizio smart tv that we returned to target. To start this tv has a better quality picture than the vizio. The color is better. This tv also streams video much better than the vizio. The vizio would constantly buffer. This one streams perfectly. The smart hub feature is not the friendliest feature to use but can be worked with. With more time and familiarity I am sure it will get easier to use. My biggest complaint is that the netflix app doesn't work. After researching the problem online it seems the problem lies with samsungs update. The main reason for buying a smart tv was to stream netflix. The app not working was a major disappointment. At least the amazon prime app works. Hope samsung fixes the app soon. The tv would be rock solid then.
Pros: Bright display, Realistic color
Cons: netflix app is junk
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice TV
on January 19, 2015
Posted by: SalB
from NY
Expertise:Intermediate
Great TV at a great price. Easy to set up and perfect for what I need.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great value but not Smart
on March 8, 2015
Posted by: Chocomaniac
from Chicago, IL, USA
Expertise:Intermediate
very disappointing that almost no apps are available for the 24" sized model. Defeats purpose of having a Smart Tv to fit into a small space if NOTHING can be added.
Trying to watch Starz walks you thru hooking via Chromecast. Duh, so why bother buying a SMART TV?
Cannot connect a keyboard,
cannot download 3/4 of the apps available for 32+ sized models.,
takes FOREVER to load if idle for some time
Pros: Inexpensive
Cons: Did not meet expectations, cannot connect keyboard, most apps are not supported
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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