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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Bahamamomma
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this 3 years ago and am very happy love the black stainless
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Khajouria
from Atlanta
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had multiple issues with Linear Compressor, three failures since we bought. It is bad when you have only one refrigerator, but LG services has always fixed it, wish they had faster response time. It is always a process to reach the service department.
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, June 14, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: LGILLAND
from Tupelo, Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s been an AWESOME refrigerator, just had it stop cooling but item is covered by the warranty, so we should be up and cooling again shortly. Thanks
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Dilubante
from TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product 4 years ago it broke down every year.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 14, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Very poor quality
on June 12, 2021
Posted by: Anonymous
from Indiana PA
Bought this model 2 years ago and had it repaired once because it would not cool and now having the same problem again will never buy another LG product again going to throw it away and switch brands my dishwasher is also a LG and we have to disconnect the power on it sometimes to get it to work less than a year old.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 14, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Hate that they die so soon for the price.
on June 13, 2021
Posted by: TheMartins
from NorCal
[This review was collected as part of a promotion.] We loved the design and features and for several (6) years we're enjoyed it. But the compressor went out a couple of weeks ago and it would cost half a new unit (parts + installation) just to repair it. I guess planned obsolescence is a thing with LG. So now we are buying a new unit and hoping for a better outcome. Mind you the first one was a top tier LG unit too. So if we get any less than 10 trouble free years out of it, LG is off my buying list.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, June 15, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bailey 25
from Nesbit ms 38651
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 5 years ago still fantastic!!!! Awesome fridge
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
It is 6 years old refrigerator they come out fixe
on June 14, 2021
Posted by: Buck junk
from Port richey fl
Verified Purchase:Yes
Not happy with lg will never buy another I have a stove and dishwasher and microwave when they decide I will never buy one again
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com