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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Customer Rating
1
Do Not Buy!
on June 29, 2021
Posted by: TGS1
from Portland OR
[This review was collected as part of a promotion.] We have had this refrigerator for 6 years, The compressor has failed 4 times in those year, with the last three being August 2019, June 2020, and this week. It is now out of warranty and we're basically stuck with an expensive paperweight. This model is part of a class action lawsuit because of its known failures. We will never buy another LG refrigerator!
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
I have had continuing problems with the refriger
on June 30, 2021
Posted by: Randy 124956
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The compressor has been replaced once and is still not cooling properly
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: BK AKELE
from PEARLAND TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I brought this refrigerator years a go I like it
Am very happy for that
Am very happy for that
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Worse, Worse, Worse refrigerator ever
on July 2, 2021
Posted by: Diana Mand
Don’t recommend this at all! It’s the worst refrigerator ever. Hate LG refrigerator!!!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 2, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: MOfan
from Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 2 years ago and love the refrigerator. Unfortunately the in line compressor failed and had to be replaced. This model was not part of the recall for failed compressors from LG but the warranty covered the replacement. Hope that we get several more years of service as we really do like the refrigerator design.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, July 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Ultimate dog mom
from Orange County
Verified Purchase:Yes
[This review was collected as part of a promotion.] Double door French fridge is roomy and perfect ! I love the style and color coordination
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Heidi1987
from Kennewick, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very sad that we have had to repair it so many times. We bought an LG microwave, LG dishwasher, LG oven as well as the refrigerator. The microwave is the only thing we have not repaired. We are very disappointed.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Winters California
Verified Purchase:Yes
They fight harder and spend more money to keep from fixing there garbage
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 13, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com