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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: rae41
from FL
Verified Purchase:Yes
Repair serviceman was great! So professional. Explained what was wrong and showed me the parts that had to be replaced.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: nosa
from Baldwin, New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product in 2016, it has been one problem or another. First, the refrigerator was not cooling, the Ice maker shot down, then whole system shot down. It took forever to get the compressor replaced. And I lost all my groceries and meat and every thing else. Now, the Ice maker is not working again. That has been my experience with LG.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, August 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Nannynet
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought our new refrigerator 3 years ago. Condenser went out at almost exactly 3years. Glad I took out the extended warranty. However, it took over 2 weeks to get it repaired so we were left without a refrigerator and lost a lot of food when it went out. Its hard living out of an ice chest for weeks. I
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Ashish26312
from Suwanee Georgia
Verified Purchase:Yes
Very convenient door in door feature and WiFi connection via app.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Judge Robert Fawke
from Yucaipa CA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had it 3 years and would only replace it with another one.
Pros: ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Samgh
from Atlanta, Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bout it about 4 years ago. I have issue with compressor last year which was replaced. The vegetables drawer cracked and it was out of the warranty. Other than that it works like champ.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bobzzz
from Laguna Hills Ca.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had the refrigerator 4 years and the compressor had to be replaced which took two weeks, not happy with the replacement time nor the fact that the compressor only lasted 4 years. Based on my reading the compressor is a major problem with LG refrigerators.
Pros: Features/Settings
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mark72
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pretty happy with the fridge for the 3 years I have had it. Disappointed that the compressor died, but LG fixed it quick and without cost. I would consider another one in the future.
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com