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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Badger69
from Wichita, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] We owned the unit for three years and then the compressor went out. The tech informed us that there is a problem with the compressors for this unit and that he was not surprised it had gone out. Thankfully, we purchased a 5 year warranty and was able to get it repaired at no cost.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: JCC52
from Huntington Beach Ca
Verified Purchase:Yes
I purchased Our LG refrigerator in 2018 and have had them out to fix it 4 times
Now our condenser is out and they are re scheduling another visit
We aren’t very satisfied with this product
JCC
Now our condenser is out and they are re scheduling another visit
We aren’t very satisfied with this product
JCC
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Caluka
from Newark, Delaware
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so happy with LG, my entire house is fully equipped with LG appliances. I got refrigerator, wish washer and laundry and drying machine. Great product with durability.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SafariJane
from Sw Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the layout, the size , and the lighting in this fridge. The door in door feature is fabulous. Unfortunately in the short 2.5 years I have owned it I have had 2 major repairs. The last one just this week when the compressor and evaporater had to be replaced, leaving me without a fridge for 10 days. This model is part of a class action suit because so many have failed within the first few years. I can only hope the new parts have been updated so they last many years.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Pak7
from Ceres, CA
Verified Purchase:Yes
I bought this almost four years ago and the compressor went out on it. There is a class action on this refrigerator. Don’t buy it.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Why Discontinue this Refrigerator?
on October 14, 2021
Posted by: AnnieOak
from San Ramon California
I enjoyed it! I like the 30cu ft space. No other refrigerator on the market like it. It was the 5th year that it stop cooling! A class action lawsuit help with repair cost! But the ice maker leaks.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Someone1947
from Southbury CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had the best experience on the phone getting our refrigerator repaired. Even better the technician was awesome!
Pros: ease of use
I would recommend this to a friend!
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Andy 34
from New York
Verified Purchase:Yes
I naught this al appliances a couple years ago and I am I glad I did
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com