[This review was collected as part of a promotion.] I have owned this refrigerator for about four years. I only have one suggestion. The ice maker should be larger in order to serve a larger family.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Response from lg.comBy Jennifer, Social Media, February 24, 2022
Duly noted. Thank you for providing your suggestion. We will share this with our research and development teams for future consideration. ^Jennifer
[This review was collected as part of a promotion.] Wish it was built to last longer. Finding someone to service it was difficult
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy Jennifer, Social Media, February 28, 2022
Based on your experience Bob, I absolutely understand your frustration. Thank you for taking the time to share your feedback and we will share our research and development teams. ^Jennifer
[This review was collected as part of a promotion.] Sadly, I had to have the compressor replaced in my fridge at 35 months. When I remodled 3 years ago I went 100% LG ... fridge, DW, washer and dryer.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, March 9, 2022
We hate to hear this and thank you for being a part of the LG Family.^Sandy
[This review was collected as part of a promotion.] Bought refrigerator 4.5 years ago. Replaced compressor twice now so that makes 3 compressors. They say this one is new and improved. That’s not saying much
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, March 18, 2022
We hate to hear this. If you have any other issues please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
[This review was collected as part of a promotion.] I bought this refrigerator and have had nothing but trouble since day 1
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, March 22, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy
Written by a customer while visiting lg.com
Customer Rating
2
Great….when it’s working…
on March 20, 2022
Posted by: Rick1261
from Pa
[This review was collected as part of a promotion.] Moved into a new house that had this fridge installed. The house was built in 2014, and we’ve lived here for almost 2 years. In that time Ice has built-up in the vents 3 times. I’ve replaced the defrost sensor but it only helped for a few months. Is there a way to extend the defrost timing???
Quality
2
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, March 23, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue.^Sandy