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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: JK1001
from Rio Rancho, NM
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this two years ago and it has completely quit working. For the price paid it was not a good value. My previous refrigerator lasted over 15 years and still working when we remodeled with al new appliances.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Sandy, Social Media, June 9, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: bait3
from Jacksonville Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bough this in 2015, 7 years ago. IT has survived 3 young kids 6,7,& 9 years old living with us without any problems. I did damage the freezer door while moving it in as it would not fit through the doors of my older house, LG was out the next day to repair it! 7 years later we had a lightning storm hit the house and the compressor went out. LG was out the next day to replace it under warrantee! Good products and service!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Heather8
from Palm Desert, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was in Canada and when arrived home, my husband had surprised me with a new fridge. I love it can not wait for the matching appliances
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lindamr
from Las Vegas
Verified Purchase:Yes
[This review was collected as part of a promotion.] 4 years old refrigerator and it went out. Lost almost everything but thank god we purchase the extended warranty. I like the set we purchased but for what you pay makes you wonder. Servocr guy came and I said I'm shocked it quit working for how much you pay. He said I hear that every day why are you surprised not made to last.
Pros: ease of use
I would recommend this to a friend!
Quality
3
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, June 13, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Vin99
Verified Purchase:Yes
[This review was collected as part of a promotion.] We really like the door-in-door, the ice/water unit, separate freezer & the ability to use without a filter (using RO).
What I really hate is that the condenser broke within 5yrs, there were water leaks in the bottom tray, a bit of noise.
I’ve never been able to connect to my 2.4ghz Wi-Fi at all!
LG’s customer service & technician are awesome though
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, June 14, 2022
Thank you for your feedback and for being a part of the LG Family.^Sandy
Written by a customer while visiting lg.com
Posted by: Rgarcia904
from Shalimar, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This specific refrigerator malfunctioned and another one (same model) was delivered on 2/11/2017. The second (new) one is now waiting on a compressor (it went out on 6/2/2022) that might be delivered today (6/21/2022). When it works, this refrigerator is great, but by now, I lost a full refrigerator worth of food (again) and I still don't have the part! I hope this compressor will last longer than 4 years!
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Beach Dude
from Rockport, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super products that are quality built and perform superbly.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RChris S
from Arlington, TX
Verified Purchase:Yes
Had a complete and total failure of the refrigerator 4 years after we bought it. Had to get a new compressor, condenser, plus all other components to get it back up and running. Was without a refrigerator for 3 weeks waiting on the parts.
Pros: Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy Jennifer, Social Media, July 15, 2022
Duly noted. We are disappointed to see that this happened, and we want to thank you you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer
Written by a customer while visiting lg.com