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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Customer Rating
1
Life is not good when you purchase a LG refrigerat
on July 14, 2022
Posted by: Anonymous
from Glenside Pa
Verified Purchase:Yes
Twice compressor went in three years with the use of one individual
Pros: Features/Settings
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, July 18, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: AJJP1
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] There are alot of things we like about this fridge, in door ice machine, door in door shelves. We've had to have LG repairman out twice since purchase, both related to left door that houses ice, water & ice machine.
Pros: ease of use, Style/Design
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Nashville, TN.
Verified Purchase:Yes
I’ve loved this fridge. The size, the front door energy saver. Until 3 major components went out all at once. Now I’ve waited 4 weeks to get it fixed & haven’t had good communication with the LG company where I live. Hoping to get it resolved soon.
Quality
2
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, July 25, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Jess Villar
from Dublin, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator 3 years ago and it stop doing refrigerating job.
Pros: ease of use, Features/Settings
Quality
3
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, July 26, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Donna Slaton
from Jacksonville, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Customer Service went the extra mile to get our refrigerator working. The technician was professional and fixed it!
Pros: ease of use, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LFXS30766D
from Roanoke, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The tech came out before my appointment and was nice, polite and professional. He did a great job, worked quietly, and cleaned up any mess. Thanks for a great job!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joe Texas
from Texas
Verified Purchase:Yes
The fridge is a little over 3 years old. We live the large space the adjustable shelves, the stay cool door where you have easy access to common items (milk, juice) without opening the whole door. The ice maker has kept up most times unless we have extra people at the house. The compressor recently failed. We contacted LG they were very professional and replaced the compressor on one trip. Did not have to wait for parts. Over all good experience and was told the new compressor is a new design. It works like new right now.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ri15
from OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] i brought few years ago, its best unit ever had its nice
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com