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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Lei65
from Oahu, Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this refridgerator for a while now. The door-in-door is a great feature because the kids are able to access frequently used products quicker and saves on .energy
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dpichon
from Alpharetta GA
Verified Purchase:Yes
Jonathan was the utmost professional and courteous LG technician. Very knowledgeable of the cause of my issue. Very responsive and kept to his word on the completion date.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: dramsey
from Pa
Verified Purchase:Yes
This refrigerator only lasted about 6 years. We currently have to purchase a new one due to this one died already.
Quality
1
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, August 30, 2022
We sincerely hate to hear this and thank you for taking the time to provide us your feedback. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Compressor LG service warranty
on September 9, 2022
Posted by: The Holzheimers
from Alabama
Not so happy- poor quality of product and not standing behind the warranty
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy JaNika Wiley, Social Media, September 13, 2022
Hello, Sandy. I have reviewed your case and see our agents have set up a courtesy repair with an LG Factory tech for 9/19. Should you have any questions, or concerns for us, please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Soluna
from Arizona
Verified Purchase:Yes
I am happy with this refrigerator and would give it 5 stars. However, the compressor on these new refrigerators do not last past 2.5-3 years. If LG wants 5 stars, they will improve the compressor life.
Quality
4
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, September 14, 2022
Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: DG in WV
from WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator in 2015. I absolutely love it still !
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Happy with the features that are on the Frig.
on September 15, 2022
Posted by: DBurling
from Owensboro, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product in 2016 and was disappointed that the compressor went out in six years, but after I finally found out who the LG Service center was, which they need to update, B & M did a excellent job in replacing the Compressor.
Pros: Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Dave5300
from Maine
Verified Purchase:Yes
Has very good features but poor quality. Compressor died after three years. Very functional when it worked though
Pros: ease of use, Features/Settings
Quality
1
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, September 22, 2022
We're sorry to hear that you had a negative experience with your LG product. Thank you for taking the time to communicate with LG about your experience with your LG products. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com