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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: micaz44
from Arizona
Verified Purchase:Yes
We just had that hauled to the junk it only lasted 5 years. compressor kept going out and we bought a new LG hoping it will last longer than five years.
Quality
2
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 11, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Brawlings
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great customer service and warranty repairs... however we have replaced the compressor twice now and i have owned it only 4 4 years. Not impressed with the quality at all on this product. Thanks
Pros: Style/Design
Quality
1
Features
4
Value
4
Response from lg.comBy JaNika Wiley, Social Media, October 17, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: W3301
from Union, MI
Verified Purchase:Yes
My compressor has gone out in this 4 1/2 year old refrigerator. LG has been good working with me to get this unit fixed, but it has not been fixed yet.
Quality
3
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 21, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Manny 1466
from Claremont, CA 91711
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m very unhappy with my LG refrigerator purchase. I’ll never purchase any LG product in the future. Even customer service was poor.
Quality
1
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: cah59
from Albuquerque, NM
Verified Purchase:Yes
I've had this refrigerator for 4 years. I am very happy with my purchase. I did have an issue with the ice maker leaking but this was due to our hard water and the water hose getting clogged. Watched a you tube video ( https://www.youtube.com/watch?v=iDfRblNHnQQ) and it was easily fixed. The compressor crapped out at 4 years but it was still under warranty and LG replaced no hassle just took a week to get a repairman to the house. He did have the part so only one visit and in and out in an hour.
Pros: Style/Design
Quality
3
Features
5
Value
4
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Refrigerator gray
from National City Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Happy with my refrigerator great customer service from LG
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Coral Springs fl
Verified Purchase:Yes
I bought this product 5 years ago I am so disappointed the worst fridge in my life. Design of filters poor , cooling functions below standard . I would not recommend this product to anyone. 5 years and compressor went bad shame on you all .
Pros: Style/Design
Quality
2
Features
4
Value
2
Response from lg.comBy JaNika Wiley, Social Media, October 31, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: w9pti
from Chicago IL
Verified Purchase:Yes
Died after 1 year. Had to repair 3 times over 5 years.
Pros: Features/Settings
Quality
1
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 1, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com