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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Knipehouse
from Granbury, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fairly good product. Realized produce drawers are not on rollers like previous LG refrigerator. Dispensing unit not normal. It would seem that you would touch new option to select it but in fact you touch the button of the option currently selected to change option. I guess this is normal, I didn’t read manual.
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: BBrian93
from So cal
Verified Purchase:Yes
Purchased several years ago. Really like the French door layout. Works hreat
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Brookee1
Verified Purchase:Yes
The compressor went out on the fridge and it costs a lot of money to fix.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, November 9, 2023
Hello there, we regret the negative experience and appreciate your feedback. We hope to have the opportunity to serve you better in the future. ~Tanisha
Written by a customer while visiting lg.com
Posted by: David True
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything good for 4+years. Now there is a problem with one of the components of the freezer.
So far the root of the problem has not been found
So far the root of the problem has not been found
Pros: Performance
Quality
4
Features
4
Value
4
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 8, 2023
Hey there! We strive to provide the best experience possible, and it looks like we missed the mark on this one. We'd like to take another look at your account to make sure this gets handled properly for you. Please just send us a private message us on social media @LGUSSupport with your model and serial number. ^Gaby
Written by a customer while visiting lg.com
Posted by: 175wes
Verified Purchase:Yes
[This review was collected as part of a promotion.] It took 2 weeks to get appointment. The tech fix the not cooling issue. Now the refrigerator is running well. But once in awhile, we head the thermostat turn on load noise. Don’t know what is the issue. The tech not looking into that.
Response from lg.comBy LG Customer Experience team, Customer Care, November 6, 2023
Thank you for sharing your feedback, and we apologize for any inconvenience caused by the oversight in addressing the occasional loud noises from the thermostat of your LG 30 cu. ft. Smart Wi-Fi Enabled Door-in-Door® Refrigerator (LFXS30766S). Your feedback is highly valuable to us, as it provides a fresh perspective that helps us improve our services and shape future product developments. We'd also like to know more about the noise issue with your unit in order to further assist you. To do so, please send us a private message on Facebook or Twitter (X) using @LGUSSupport containing the product details of your unit. We're looking forward to assisting you.
Written by a customer while visiting lg.com
Posted by: VLE 5614
from Clearwater
Verified Purchase:Yes
This is our second LG refrigerator and we love it. Runs efficiently and quietly. Plenty of room for everything. We especially like the brightly lit interior.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: George de Leon
Verified Purchase:Yes
[This review was collected as part of a promotion.] The service tech was very professional. He was timely and knowledgeable. He was exceedingly friendly. I was made to feel that the refrigerator would be fixed correctly with his one visit. He is a credit to your organization.
Written by a customer while visiting lg.com
Posted by: Seabyrd
Verified Purchase:Yes
We got this fridge about a month ago and are very happy with it. Everything is easy to see. We thought that having the water dispenser inside the fridge might be a problem with the grandkids but it isn’t at all the there’s no water splashes on the outside of the fridge. We love the Fingerprint less feature. It’s so easy to keep clean.
Written by a customer while visiting lg.com