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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Anonymous
from Madison, WI
Verified Purchase:Yes
Compressor and evaporator failed at 6 years. Poor quality. Avoid LG products.
Pros: Style/Design
Quality
1
Features
4
Value
2
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 26, 2024
Hello! Rest assured, our topmost concern is to guarantee a seamless and trouble-free experience for our esteemed customers when they use our exceptional products. We genuinely appreciate your valuable feedback, as it immensely helps us improve our services and prevent any such occurrences in the future. Please be confident that we are eagerly anticipating the opportunity to serve you once again as a highly esteemed customer! ^Gaby
Written by a customer while visiting lg.com
Posted by: dblank1995
from orange park, fl
Verified Purchase:Yes
We have had this refrigerator now for 7 years. We have had two compressors replaced and one drier. The finish is also pealing off. Not impressed.
Pros: Features/Settings
Quality
2
Features
4
Value
2
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, February 6, 2024
Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6428VyINy. ^Gaby
Written by a customer while visiting lg.com
Posted by: Unhappy with LG101
Verified Purchase:Yes
I was so excited when I bought this refrigerator because it was a new beginning for me in my new home. I bought a new dishwasher, microwave and oven to go along with it (all LG appliances) . Well this refrigerator compressor went out after 4 years of having it and it was a nightmare. No one in my area will work on them so I had to replace it.
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Digital Care Team, March 5, 2024
Hi there, thank you for taking the time in leaving us a review on your refrigerator. We regret to hear that this occurred and rest assure that if you have any other questions or concerns regarding this, kindly send us a private message on social media @LGUSSupport with your contact details, model and serial number. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Large freezer, great ice machine and especially al
on February 26, 2024
Posted by: Really not sure
Verified Purchase:Yes
We love our LG refrigerator. We have had it for five years and love the accommodative features in both the upper & freezer parts of our refrigerator.
All our appliances in the kitchen and washroom are LG appliances and I know we will always purchase LG.
All our appliances in the kitchen and washroom are LG appliances and I know we will always purchase LG.
Written by a customer while visiting lg.com
Posted by: Rhonda01
from ridgeville s.c.
Verified Purchase:Yes
[This review was collected as part of a promotion.] t is 8 years old & i have worked on 4 times the finish is worn off & it is only wife & husband that uses this ref.
Pros: Style/Design
Quality
3
Features
3
Value
3
Response from lg.comBy true, LG Digital Care Team, March 1, 2024
Hey there, We thank you for taking the time to leave a review as well for being a long-time customer. We would like to get to the root of why your finish looks worn off, and get the opportunity to make this 3-star into 5! Contact us on social media @LGUSSupport with your contact information, model, and serial number. We are anxiously waiting to help you get that LG fridge to shine like it should. ^David
Written by a customer while visiting lg.com
Posted by: APF62
from Desert Hot Springs, CA
Verified Purchase:Yes
Great refrigerator design and functionality. It has been repaired twice since we bought in Feb 2018 as there was a design/component issue, but LG has taken care of everything properly.
Pros: Style/Design, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rhonda01
from Ridgeville S.C.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like this ref . great room & great looks but just dont last long , the finished is wored off I have no company or childern, I take very great care of it . I wish the finish would last longer
Pros: ease of use, Style/Design
Quality
3
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Mo Spice
from KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the features of this LG model refrigerator. I looked for a couple months before I came across this one. I simply had to have it! It checked all the "what I want in a refrigerator" boxes. Honestly, this has been my favorite appliance purchase of my entire life. The only complaint I have is the linear compressor failure. My parent's refrigerator lasted them 20+ years. Unfortunately, that doesn't hold true in my case. Zero longevity has caused me much grief and disappointment
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com