lg.com Customer Reviews Collected from lg.com
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6 out of 5
3.6
Open Ratings Snapshot
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product. 
(
579 out of 867
)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Customer Rating
4 out of 5
4
great feathures
on September 23, 2024
Posted by: ghost 24
from ny
[This review was collected as part of a promotion.] i brought this LG its big and fair price compare to other brand
Pros: battery
Quality
3 out of 5
3
Features
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love the door cool saver
on October 9, 2024
Posted by: Darryl124
[This review was collected as part of a promotion.] I love my lg refrigerator after the guy put in a new compressor works like new
Response from lg.comBy ^RichLG Digital Care TeamFebruary 14, 2026
Hi Darryl, thank you for taking a moment to share your experience. It’s great to hear that your LG 30 cu ft Smart Wi Fi Enabled Door in Door Refrigerator model LFXS30766D is running like new after the compressor replacement. The Door in Door feature is a real convenience for quick access, and it’s good to know you’re enjoying it now that everything is working smoothly again.

If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Good refrigerator
on October 10, 2024
Posted by: Samu2
from Illinois
I bought this refrigerator but the compressor is keep going out. But it's so spacious and I love the 3 drawers for veggies.
Pros: Style/Design
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy trueLG Digital Care TeamOctober 14, 2024
Hey there! We appreciate you sharing your experience with us. We're so glad you're happy with your LG refrigerator and its spacious layout! Having ample space for your food is wonderful, mainly because your fridge plays a key role in keeping everything cool and fresh. We would love to check into your warranty options and see how we can best support you. Please private message us on social media @LGUSSupport with your contact information. We'll be happy to look into it with you together! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Average
on November 5, 2024
Posted by: MrMN
[This review was collected as part of a promotion.] We bought the fridge about 8 years ago and the compressor has been replaced. The fridge is never as cold as it supposed to be. It makes noise. The inside is well organized and practice. The freezer compartment can use more space. It is fairly easy to clean. We most probably buy a different brand next time.
Response from lg.comBy trueLG Digital care teamNovember 6, 2024
Hey there. We can help you with your LG fridge needing to be colder for you. Here are some simple steps you can take to improve the cooling efficiency of your fridge. http://spr.ly/6420SoarE. If this does not do the trick, private message us on social media @LGUSSupport. We'll do everything we can to help you with this. ^David
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Terrible product
on November 14, 2024
Posted by: John h67
[This review was collected as part of a promotion.] This is one of the worst built refrigerators I have ever owned. The wiring into the door in door has chaffed and and 1 broken right at the hinge, cannot get inside the door in door to repair
Unit has fully frosted up twice requiring 3 days to melt off before ready for use again. Very poorly built and very poorly designed. Will not allow this brand in my house again
Pros: Style/Design
Quality
1 out of 5
1
Features
4 out of 5
4
Value
1 out of 5
1
Response from lg.comBy trueLG Digital Care TeamNovember 19, 2024
Hey there. We appreciate you taking the time to share your experience with us. Your feedback about the wiring and frost buildup is important, and we understand how crucial it is to have reliable appliances. If you'd like to connect with us directly, please reach out @LGUSSupport. We'd be happy to explore what options may be available to help resolve this for you. We're always here to help. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
LG Refrigerator
on November 21, 2024
Posted by: Murtaza Ali
Even though it was repaired a couple of days ago but it is still not functioning properly. For example, it is not making any ice.
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Crap
on January 2, 2025
Posted by: Duped 4 times
[This review was collected as part of a promotion.] The compressor died for the FOURTH TIME. We had that expensive piece of junk hauled off.
Response from lg.comBy CheyLG Digital Care TeamJanuary 3, 2025
Hi there! We always want to make sure your LG appliances are working as expected, so thank you for sharing your insights on our services for your fridge. We're here for you if you ever need assistance in the future on social media @LGUSSupport. Feel free to reach out anytime! *Chey
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
2 Compressors in 7 years
on January 6, 2025
Posted by: Ronald Murr
from Phoenixville Pa
[This review was collected as part of a promotion.] In a 7 year period we had to replace the compressor Two times This is totally Unacceptable for the money we paid What happened to LG products
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy JoslynLG Digital Care TeamJanuary 22, 2025
Hey Ronald! Thank you for sharing your experience with us. We aim to craft products that are long-lasting and reliable so your feedback is greatly appreciated. We want you to enjoy your LG refrigerator for many years because it's the perfect partner for keeping your food and drinks chilly! We're here for you at any time. Private message us on social media @LGUSSupport. We would be happy to help! ^Joslyn
Written by a customer while visiting lg.com
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