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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Customer Rating
1
info - would never buy again based on service.
on September 6, 2020
Posted by: Mari0809
The service on this refrigerator is ridiculous. It took 2 different repair people to come out to find the first repair person actually destroyed my fridge after making me pay for a new computer for the fridge. He put a screw in the convertor which shorted the whole fridge. They then told me to buy a mini fridge which they would pay for and I still have NOT heard anything back from them and they only wanted to give me 1300 on the frige their repair person broke and had no way to prove that I needed a new one. He put a screw into the capacitor which shorted the fridge and made it irreparable. My fridge was only 5 years and 3 months old and I paid around 2800 for it. Now they have completely stopped communication with me on this. Their service department is ridiculous.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 9, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: DDkitchen
from Madison, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second one of these refrigerators that I have purchased- LOVE the door in door feature for beverages. Also the 3 tiered freezer drawer is so helpful. Highly recommend!
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: simpleton
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] great fridge for the price i paid. Like the door in door feature and it's helpful for frequently used small items and drinks.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: AlyssaKunzman
from Austin, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Spacious and adjustable to your personal needs! We are so in love with this fridge, the separate front door drink compartment is our favorite - easy access to our favorite drinks. The shelves are easily adjusted to your height needs and removable for easy cleaning. The double doors make it convenient to load your groceries and see what you have at a quick glance. We would highly recommend this refrigerator to all our friends and family!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great Refrig
on August 11, 2014
Posted by: Elaine1
from Ravenna, Ohio
Our old refrigerator died after 12 years. We currently have an LG french door downstairs which we've had for several years. We went with the LG french door with door in door. We love our refrigerator so far. The dual ice maker came in very handy when our son recently broke his leg. Shelves are at good spacing and good adjustments.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
This is the most versatile refrigerator that we ha
on October 14, 2014
Posted by: Chief
from Danville, CA, USA
This product has the mist flexible storage features in both the refrigerator and freezer. My husband lives the door in door feature. I love the flexible shelf storage and third drawer in the freezer.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Nice and bright inside!
on October 15, 2014
Posted by: Bobfather
from Michigan, USA
This product is great! The large capacity is very apparent as soon as you open the door. The lighting system is fantastic. Being able to adjust the temperature and know what it is is very nice. -4 for a freezer setting is great for keeping liquor cold.
Pros: Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Love this refrigerator!
on October 31, 2014
Posted by: Anonymous
We purchased this refrigerator a few months ago and I am so glad that we did!
Pros: Style/Design, easy to use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com