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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Gell
from Greenville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge is a huge improvemrnt over our previous unit which was suffering from several very basic faults. Amazingly, it cost 1/3 price of what we paid 12 years ago. More capacity for @ same exterior size and superior layout. Particularly like the smooth glide drawers and ESPECIALLY the ease of moving entire unit to clean behind and beneath. Controls are sensible and manual is thorough. Cannot think of any downside criticisms. Our daughter has a similar one which persuaded us to get this LG model.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Attractive unit that failed in 18 mos 2 wks 5 days
on October 22, 2019
Posted by: craig001
from St Louis MO
[This review was collected as part of a promotion.] Prospective buyers beware. These refrigerators seem to suffer from several issues. The biggie is compressor failure. My unit is a /03 model manufactured in January 2018 and purchased in March 2019. Worked well until it did not failing on October 4 2019 with compressor failure. Since I had an ESP from my seller I started the claim process. An indie company tech came out. Replaced evaporator fan and board. No change so called again - this time they sent an LG tech. He replaced compressor and updated board. After letting unit run for 2 days refrigerator temp is 42 and freezer at 27. Waiting on third repair visit now. The LG tech told me that the compressor failure happens mor often than LG would like. Just a heads up. The other problem I found in my searches is the control panel film peeeling. I have not seen that (yet). On the bright side - LG extended the warranty to 5 years P&L on units purchased on or after 01/2018. May be extended further back. Bottom line - if you want a good looking refrigerator then this may be your jam. If you are concerned about reliability then I would look elsewhere (unless you like throwing out food)..
Pros: Style/Design, Features/Settings
Quality
1
Features
4
Value
2
Response from lg.comBy Chris, Customer Service, October 22, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Mac99
from Southington
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tons of space. A spot for everything. Very impressive
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Leenieleenie
from SI, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the fridge in general. Love the bottom freezer and door in door. Why I give it 4 stars as opposed to 5, because you cannot shut the WIFI. It has caused interference to my neighbors WIFI and have received complaints. I wish there were a shut off to the WIFI.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Michael 1976
from Lima, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I like it. It is very spacious and well-lit. The shelves are good quality and adaptable. The door-in-door is quite handy. I wish each door opened wider but it is really something to open both doors and gaze at all the space in front of you, everything handy. The drawers work very well, have the feel of genuine quality, and provide good options. The water dispenser is a disappointment: providing a nice, cool glass on the first draw but disappointingly warmer glaasses on subsequent draws; otherwise, features would be excellent.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Michael 1976
from Lima, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I like it. It is very spacious and well-lit. The shelves are good quality and adaptable. The door-in-door is quite handy. I wish each door opened wider but it is really something to open both doors and gaze at all the space in front of you, everything handy. The drawers work very well, have the feel of genuine quality, and provide good options. The water dispenser is a disappointment: providing a nice, cool glass on the first draw but disappointingly warmer glaasses on subsequent draws; otherwise, features would be excellent.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: texaschester
from Marietta Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this model almost 3 years ago and with a family of 8 plus neighbors this fridge has performed outstanding. The kids love it, neighbors adore it and my wife thinks it the best thing since flat screen TV's.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Avoncannon
from Rockmart Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this a few weeks ago and are loving it. The extra drawer in the freezer is a nice touch, it makes it easier to find what you are looking for. The ice maker in the door is also and great idea. The only issue there is that it makes that door pretty heavy and you have to be a bit more careful not to slam it closed. The door alarm seems a bit short, but maybe again I might take too long staring inside looking for something to eat. So far its been great overall.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com