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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Idfractal
from Syracuse, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this fridge almost a month ago. Love the size, the lighting, and the three tier freezer. Still wish it had a fingerprint resistance coating in the stainless steel. Overall happy with the purchase.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Krypronite
from Pleasanton, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have a 4 month old and California state lockdown kicked off on March 18th due to COVID19. Our LG refrigerator broke on 18th and I contacted LG on 19th morning 9 am and the refrigerator was fixed with new compressor by 2:30 PM. The technician was very helpful he switched the TV repair appointment with someone else’s to our refrigerator as this was really important for us. Thank you for your service .
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Pat V
from Columbus Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is less than 4 years old and just needed a 950 dollar repair. The door-in-door side has never closed properly
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 16, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Ron1956
from McDonough Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bets my Frigidaire a lot of room and it keep's my food cold like I like it.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Some Great Features
on May 26, 2020
Posted by: Mae28
from Louisburg
I bought less than 2 years ago, first year the ice maker stop working. I am continuing having problem with the bottom freezer with ice build up and makes it very hard to open. At anytime large pieces of ice falls out the bottom.
Pros: Style/Design, easy to use
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, October 1, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
on July 15, 2020
Posted by: LG Life not good with LG
from Phoenix, AZ
horrible product. New brain after 1 year 3 mon, no longer under warranty. Has major issues with error codes e rf. refridgerator fan ices up every few months and bottom drawer is 18 degrees and all food in it freezes. have to thaw out fan way too often.
No, I would not recommend this to a friend.
Quality
1
Response from lg.comBy ^DLI, LGE Social Media, July 16, 2020
This is not the quality we would expect from our products. Understandably this is frustrating. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. I am confident that we will work to provide a resolution. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
No repair services
on October 21, 2020
Posted by: Penelope2
from Westerville,OH
This is only 3 years old. The freezer fan went out and there is literally no one in my area that works on LG.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 22, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Awful!!!
on November 22, 2020
Posted by: Sashaolya
from CA
Four times was repaired and still breaks :(((( will never buy from thos brand.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 25, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com