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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Customer Rating
3
Great futures
on December 11, 2020
Posted by: Dinkapushok
from Glendale, California
I bought this 2 years ago. After a year it stopped cooling and it was repaired. Otherwise, very comfortable inside to place your food. I live the door in door future.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, January 8, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
nice features and lots of space
on December 11, 2020
Posted by: notsatisfied96
[This review was collected as part of a promotion.] We have had multiple problems with our fridge and still continue to do so.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 7, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
We LOVE our LG Fridge!
on December 11, 2020
Posted by: jefffather92
from Utah
[This review was collected as part of a promotion.] We've had our refrigerator for about 5 years now and have enjoyed it. We're a Family of 6 and it has really served us well. The only issue we ran into was earlier this year (during COVID), where we needed to replace the compressor. Thankfully LG has their troubleshooting and repair process streamlined, so we were back up and running in a matter of days. The troubleshooting process was high-tech, but very simple. LG really took care of us. We've enjoyed our LG refrigerator so much, that we've bought a LG washer and dryer. We even have a LG UHD TV!
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
on December 11, 2020
Posted by: Blankfamily
from Jacksonville, FL
[This review was collected as part of a promotion.] We have had this refrigerator for 4 years. Works great. Love the space and layout. BUT... the finish is peeling off in areas that doesn't even get touched. Disappointed in the finish.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
It definitely has great features
on December 11, 2020
Posted by: Mojorisen
from Phoenix Az
[This review was collected as part of a promotion.] I bought this 4 years ago and the pump has gone out twice although they have increased my warranty to 10 years parts and labor.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
lots of storage space
on December 11, 2020
Posted by: lara0827
from Orlando. FL
[This review was collected as part of a promotion.] Ice keeper in door has shelves over it, no lost space. Three produce drawers to keep food separated. Deli drawer so I can keep bread and larger items. Love the right door so I can keep butter, condiments, dressing and many other things and not open the refrigerator. I can also access the right door on either side.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor Design in Freezer
on December 11, 2020
Posted by: bbbjsanders
[This review was collected as part of a promotion.] I have had nothing but headaches with this refrigerator. It is suppose to signal if a door is ajar. There is no backing on the freezer drawers and if a popsicle falls over the side, it ruins all your food in the freezer, because it doesn't beep. The compressor has failer-that's why there is a recall on it. Just a piece of junk!
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Fridge
on December 13, 2020
Posted by: Deb1119
from Midlothian Texas
[This review was collected as part of a promotion.] I am happy with it other than ice maker doesn’t make enough ice and sometimes door doesn’t close easily. But still love my fridge
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com