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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: coconutmon
from Navarre, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had it since 2016 after our first two TVs fridge, stove, dishwasher and microwave
Can I purchase an extended guarantee for them???
Can I purchase an extended guarantee for them???
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on February 1, 2021
Posted by: Jonathan17
from Long Island
THIS IS AN AWFUL PRODUCT--DO NOT PURCHASE IT - YOU WILL REGRET IT!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 4, 2021
We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: joseph22
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this fridge. It stopped working after four years but LG sent a service agent within a week and had it working again. This has been my favorite fridge I have ever owned.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Patty Z
from San Antonio texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I thought LG WAS a reputable company. When I purchased my gas range I went with a totally different manufacturer.
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 10, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: gnr091547
from alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] had some problems with this item. replaced compressor once and repaired once. even with the problems we still love this item, customer service has been great, would buy again
Pros: Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: SBW61
from Alexandria VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator in November 2016. It stopped cooling after it was about a year old. Tech came and said it had randomly started cooling. Then within a couple of days it stopped again. Again just started working again. After this it was very loud when the compressor kicked on. Finally in January 2021 the compressor broke. Waited two days for a tech to come and replace it. Maybe it will work for a while now.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, February 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Senk
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] 3 Years 5 Times Broken , glad this is discontinued.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 13, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: jklinken
from Annapolis. Md
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this refrigerator for two years and it's performed flawlessly and reliably. Highly recommended.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com