[This review was collected as part of a promotion.] I bought my Lg refrigerator six years ago. I had to have someone out from LG to replace the compressor, condenser, and blower. The service technician was knowledgeable and provided excellent service. He even did a software update to the fridge. Fortunetly, the parts were under warranty and I only paid for the appointment/labor.
I love the refrigerator, but the touted linear compressor didn't hold up to how it was advertised.
Pros: Style/Design, ease of use, Features/Settings
[This review was collected as part of a promotion.] I like my LG refrigerator,had this a over 2 years and I am very happy with purchase. I like the door within a door feature to provide easy quick access to things you use the most. It has so much room, and because of its size, the drawers are huge. My fruits and vegetables stay fresh and crisp with the dual cooling system. The access is amazing, with slide and glide option it makes it easy to put large
Pros: Style/Design, ease of use, Performance, Quality
[This review was collected as part of a promotion.] This refrigerator was purchased in Sep. 2018 has required two major repairs due to poor quality parts. Also, the interior is too deep, and though it appears roomy, is not very functional.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
horrible
on April 4, 2021
Posted by: jefferson12345
from detroit, mi
another review just like the rest. This unit and ones like it are garbage. just missed the class action lawsuit by 2 months.
[This review was collected as part of a promotion.] I've had this fridge for 4 year and had no issues until recently and LG was scheduled an appointment and was right out to fix it completely honored warranty I was so glad because I didn't wanna think about buying something new since I love this one so much the smart features are pretty great the child lock on the door is great to My boys love the bottom drawer we use for there snack for easy access and the little door that opens so you don't have to open the whole fridge
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
[This review was collected as part of a promotion.] I simply love the model. I wouldnt want to give it up.. We lost loads of food due to 2xs the motor went. IT was fixed and so we are happy again! It holds plenty of food, different shapes and sizesl. Good for people with back trouble.. Easy to reach in the freezer tool
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, April 11, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
[This review was collected as part of a promotion.] We have had this refrigerator for a while. We remodeled our kitchen and had to buy a counter depth refrigerator (of course, we bought another LG) but I couldn’t part with the other one so it is now our beverage fridge! Love, love, love both refrigerators so much we bought one for our son.