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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Wayne19881
from Saint Louis
Verified Purchase:Yes
[This review was collected as part of a promotion.] The refrig. keeps a very high noise level since day one
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 13, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Please be mindful that it is recommended to use a liquid rinse aid improves drying performance by allowing water to drain off of dishes after final rinse. If you are in need of further assistance, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA or call at 800-243-0000. ^Daphane
Written by a customer while visiting lg.com
Posted by: Gigi Love
from Orlando Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Although we love the various storage features, we’re disappointed that we’re having ice making leaking problems after only 2-1/2 years.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 15, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: db3243
from Oklahoma
Verified Purchase:Yes
This lemon quit after 3 years, could not be repaired after repairs and parts replaced
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 18, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: MamaBear511
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a gorgeous, large fridge. Loved it for my family of 5. However, it’s garbage. After 2 years of use, it stopped cooling completely. Three fixes within 2 months still couldn’t fix it. Thankfully the company let me return it.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Ocean13
from Delray Beach Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] So this is a fabulous frig..EXCEPT.. I have had to replace the COMPRESSOR and CONDENSOR, A FEW TIMES, I had to pay for the first one and it was not cheap. THE FINGERPRINTS!!! UGH. Still, I love this frig.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, April 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jo87
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this refrigerator. The best one we've ever bought. Highly recommend
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Petek
from Biloxi ms
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this refrigerator two and a half years and the compressor went out. LG repaired at no cost to me.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 26, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via direct message on Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Love the double door and inside door, size,freezer
on April 24, 2021
Posted by: Dariceonew
from Georgetown Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unfortunately I am on my second compressor within five years of purchase!!! Lost food.....
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com