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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Mstel
from New Rochelle, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] After two years of working well, the right door started popping open when the left door is closed
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: defenderslk
from Lorton, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We were happy with it until it broke recently and no one knows what the error code of CL means so we’ve been without a refrigerator for two weeks.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Alex127
from Long Grove, IL
Verified Purchase:Yes
This unit is almost 5 years old and was working great. Problems started with ice/water light broke. After that for about 3 month food in the fridge was getting bad too quickly. Then I day it was not cooling at all. Called LG and they replaced a lot of parts, but the unit need it more repairers. LG repair guy was coming back 3 times before all problems were resolved.
I am disappointed in the quality and dependability of LG refrigerator
I am disappointed in the quality and dependability of LG refrigerator
Pros: ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, May 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Raffi
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased for the brand strength and glad we did given there was a compressor issue that needed expert attention.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Kamran Qadri
from Orlando, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought in 2015. It is good refrigerator however it has a compressor problem which required replacement twice.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rlfliger
from Arlington wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best refrigerator I have ever owned. Very well laid out with ease access to all your favorite foods
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Baby Nach
from Kennewick, wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to keep clean ,so bright and spacious inside , we’ve really liked how easy the doors open and close
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: silvia76
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge 5 years ago and since then there has been several problems that I have had to have a specialist over to fix, the fridge has stopped working several occasions and I am told that is simply how the fridge works, this is not a recent thing because of age, throughout the time I have owned this I have had to get several repairs, the fridge can freeze itself over and stop working with normal use I do not recommend this product if you need a fridge you can reliably depend on to not break every so often
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com