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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,107 reviews
5 Stars
495
4 Stars
179
3 Stars
113
2 Stars
82
1 Star
238
67%of customers recommend this product.
(
579 out of
867)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Wendylee33
from Boise, ID
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this refrigerator for a while now and love everything about it. So much space, easy to organize, lots of light inside. Great freezer space, 3 different sections so easy to organize & find what you’re looking for. When friends come over they have refrigerator envy, haha!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BADam
from SLC,UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have all the LG appliances and my LG fridge compressor went out but was replaced without cost.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Great home
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought about 5 years ago works great. Super big. Price average good.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Guzzy
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Poor performance freezer continues to get hot. Not reliable needed to replace compressor twice and freezer went out again,
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Russ767
from Dallas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator about 4 years ago, and compressor went way( quality is an issue and that’s another topic to discuss); i called local service and they suggested i call LG directly to diagnose the issue. LG was really helpful once I called, got the appointment next day and the technician replaced the compressor within the warranty with no issue; the refrigerator works better than when it was brand new. Very happy with the process.
I would recommend this to a friend!
Quality
3
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Angi2021
from Canton Ohil
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had this since 2017. It stopped working in 2018 and LG fixed it. The same thing happened last week but LG knew there was an issue with this one so fixed it again. Said the will for 10 years!!!
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Buyer beware! Unreliable, won't stay cool, leaks
on May 19, 2021
Posted by: Kim82
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've already had to have this refrigerator repaired multiple times, in this small amount of time we've owned it, it stopped cooling, leaked, now the ice machine stopped working. Having a young family I don't ask much of my appliances, I just need them to work and this LG appliance can't even do that. Unless the company steps up and replaces this lemon of a fridge, I see absolutely no way I will ever purchase another one of their products, or suggest them to family and friends. So disappointing.
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, May 20, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Srwoot_s
from Scottsdale, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] The refrigerator is great. It's very roomy, and door in door is great.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com