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Customer Reviews Collected from geappliances.com |
GE - 30" Built-In Electric Cooktop - Stainless Steel on Black
Average Customer Rating:
4.3
Rating breakdown 580 reviews
5 Stars
343
4 Stars
145
3 Stars
44
2 Stars
24
1 Star
24
85%of customers recommend this product.
(
463 out of
546)
Customer Reviews for GE - 30" Built-In Electric Cooktop - Stainless Steel on Black
Customer Rating
5
Love this cooktop!
on January 18, 2021
Posted by: Derbee
from Rocky Face, GA
This cooktop replaced a 20 year old GE cooktop. Decided to go with GE again since the old one lasted that long.
This one is fantastic. No more food falling under the elements. Makes cleaning a breeze!
Heats up very quickly and the temp lowers very quickly when you want it to. I love being able to bridge the two elements on the left to use for one long pan or a griddle. Oh, and it has a timer so you don't have to go to the oven to set the timer! Makes pleasant sounds when the timer goes off. Not eardrum shattering noise. Love the touch controls. No, it doesn't take forever to get accustomed to using them after having an old one with knobs.
I read the directions and that's all it took. Used it right away. Love the quick boil feature.
And I love the way it looks! Shiny surface instead of those coils. And you can lock it so little ones can't turn it on by themselves. I'm going to be a first time Grandmother in a few weeks so that was important to me!
No issues with the installation. I've had the cooktop for a couple of weeks now and it's great! I've been using it a lot more than I did the old one because it's just fun. I'm sure that will wear off at some point. :) I would recommend this to anyone. I love it!
This one is fantastic. No more food falling under the elements. Makes cleaning a breeze!
Heats up very quickly and the temp lowers very quickly when you want it to. I love being able to bridge the two elements on the left to use for one long pan or a griddle. Oh, and it has a timer so you don't have to go to the oven to set the timer! Makes pleasant sounds when the timer goes off. Not eardrum shattering noise. Love the touch controls. No, it doesn't take forever to get accustomed to using them after having an old one with knobs.
I read the directions and that's all it took. Used it right away. Love the quick boil feature.
And I love the way it looks! Shiny surface instead of those coils. And you can lock it so little ones can't turn it on by themselves. I'm going to be a first time Grandmother in a few weeks so that was important to me!
No issues with the installation. I've had the cooktop for a couple of weeks now and it's great! I've been using it a lot more than I did the old one because it's just fun. I'm sure that will wear off at some point. :) I would recommend this to anyone. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, January 27, 2021
Hey Deb a reb, we appreciate the positive feedback! We're hoping this cooktop will last you just as long, if not longer than your last one. We would also like to congratulate you on being a new grandmother soon! We couldn't be happier to have you in our GEA family. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the no knobs and the rapid boil
on February 6, 2021
Posted by: Syl42
from Stuart, FL
Great quality/easy to clean/no knobs/built in timer/rapid boil
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on February 9, 2021
Posted by: Zhengzheng
from Oceanside, CA
Unfortunately the glass is crack, I didn’t know what to do, can I still use it?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, February 10, 2021
Hey Zhengzheng, we're terribly sorry to hear the glass is cracked. We know how worrisome this is so we're happy to help. If your cooktop was delivered cracked, we recommend contacting the store you purchased it from.
Also, we do not recommend using the cooktop until this is fixed. If the store is unhelpful, e recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. If you have any other questions or concerns, you can e-mail us here: https://www.geappliances.com/ge/service-and-support/contact.htm
Guy@GEA
Also, we do not recommend using the cooktop until this is fixed. If the store is unhelpful, e recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. If you have any other questions or concerns, you can e-mail us here: https://www.geappliances.com/ge/service-and-support/contact.htm
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks good new
on March 16, 2021
Posted by: Chris Kay
from Northville, MI
First of all, I was replacing an old cooktop so was limited to size - this was the only one in the universe I could find that fit the opening, plus it was black - the color of my other appliances - so it was literally my only choice. It looks sleek with no buttons; however, I used it once to boil some water in a teakettle and it left some residue on the cooktop where the teakettle was. I haven't tried cleaning it yet because I'm afraid to scratch it. I stated that I purchased this in the store, but I actually purchased it through the store, as the salesman and I spent hours reading dimensions online looking for a cooktop that would fit.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 17, 2021
Hello! Thanks for purchasing GE Appliances for your home! We're so glad you are happy with your new cooktop and it fits perfectly in your space. Here are some great tips for cleaning glass cooktops: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
We appreciate the feedback and hope you stay in touch. - Sharon@GEA
We appreciate the feedback and hope you stay in touch. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek Design
on July 4, 2021
Posted by: Stantheman1
from Freeland, MI
This cooktop is so sleek and clean looking. There are no knobs to clutter the surface so cleaning is very easy. We love how it looks in our new quartz countertop. The touch controls are very easy to use as well. The only drawback that I see is that the controls are not lighted from behind so you must always have an overhead light on to operate them. Overall we are very satisfied with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Unit
on December 14, 2021
Posted by: CDVIII
from Hilo, Hi
We love the cooktop and the way it looks on our counter. the one thing holding back a star is to note if you site is not that good the touch controls are hard to see and almost impossible in lower lighting. I have reading glasses in a draw next to my unit.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Liked the old unit better.
on January 10, 2022
Posted by: Dave55N
from Spring, Texas
We replaced a GE Profile PP950BM1BB with the new JP5030DJBB.
The good thing are.
- New unit heater up faster.
- Fit exactly into the counter cutout where the old one was.
- Like the sync feature on the two left burners so my pancake grill heats evenly, but I can't use the feature.
The problems are
- The whole top was more usable in the old unit. The controls on the new unit are in the bottom center, the old ones were along the right side. the new unit controls are too sensitive so they turn on whenever we put something on the controls. The old top wasn't that sensitive so the area where the controls went could be used for resting warm pans out of the oven and the controls wouldn't turn on.
- It is obvious that a young person designed the coloring of the controls because they are hard to read. The old unit's control coloring stood out more against the black and were easier to read.
- The center bottom controls get in the way when I put my pancake griddle on the left two burners. The edges of the grille touches the left bottom control and cause it to go on or off. Also the sync feature is almost useless with my griddle. My griddle worked perfectly on the old unit.
I know the designers always want to "improve" the styling, but they could have left the old one alone.
Not sure I would recommend this to a friend. It depends on what their situation is. I like that it heats up faster but the controls are in the wrong place and hard to read.
The good thing are.
- New unit heater up faster.
- Fit exactly into the counter cutout where the old one was.
- Like the sync feature on the two left burners so my pancake grill heats evenly, but I can't use the feature.
The problems are
- The whole top was more usable in the old unit. The controls on the new unit are in the bottom center, the old ones were along the right side. the new unit controls are too sensitive so they turn on whenever we put something on the controls. The old top wasn't that sensitive so the area where the controls went could be used for resting warm pans out of the oven and the controls wouldn't turn on.
- It is obvious that a young person designed the coloring of the controls because they are hard to read. The old unit's control coloring stood out more against the black and were easier to read.
- The center bottom controls get in the way when I put my pancake griddle on the left two burners. The edges of the grille touches the left bottom control and cause it to go on or off. Also the sync feature is almost useless with my griddle. My griddle worked perfectly on the old unit.
I know the designers always want to "improve" the styling, but they could have left the old one alone.
Not sure I would recommend this to a friend. It depends on what their situation is. I like that it heats up faster but the controls are in the wrong place and hard to read.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 18, 2022
Thanks so much for taking the time to leave us your feedback on your new cooktop. We're glad that you have been pleased with how quickly it operates, it's size, and the sync feature. However, we hate to hear that you have not enjoyed the location of the control panel or its design. We understand how frustrating this would be coming from your previous model and have passed your comments along to our cooktop design and development team for future improvement and consideration. We do not recommend that you leave hot cookware on the control panel of your cooktop as this could lead to unintentional damage to your cooktop. Additionally, if your current griddle is too large for your cooktop, we recommend checking out our JXGRIDL1 as it is designed to fit on your unit without running over the control panel. Please feel free to reach out to us with any other questions or concerns you may have as we are always here to help! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Decent cooktop
on September 22, 2023
Posted by: SRGcarmel
It meets my needs except when I need two large burners. I love the fast boil feature, but it continues to boil even at the lower settings. So far it is easy to maintain.
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 25, 2023
Hi,
We appreciate the honest feedback regarding your cooktop. It means a lot and we're always looking for ways to improve for our consumers! Your comments are extremely important and will be considered by our product design team for review. We're glad it's easy to maintain the unit and we sincerely hope that it only gets better with time.
Best wishes, from your GE Appliances family! - Tierra@GEAppliances
We appreciate the honest feedback regarding your cooktop. It means a lot and we're always looking for ways to improve for our consumers! Your comments are extremely important and will be considered by our product design team for review. We're glad it's easy to maintain the unit and we sincerely hope that it only gets better with time.
Best wishes, from your GE Appliances family! - Tierra@GEAppliances
Written by a customer while visiting geappliances.com