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Customer Reviews Collected from geappliances.com |
GE - 30" Built-In Electric Cooktop - Stainless Steel on Black
Average Customer Rating:
4.3
Rating breakdown 580 reviews
5 Stars
343
4 Stars
145
3 Stars
44
2 Stars
24
1 Star
24
85%of customers recommend this product.
(
463 out of
546)
Customer Reviews for GE - 30" Built-In Electric Cooktop - Stainless Steel on Black
Customer Rating
2
Electric cook top
on October 11, 2022
Posted by: Dckochsr
from Attica, NY
I liked my induction cook top much more but you wanted to much to fix it
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Don@GEA, GE_Appliances, October 14, 2022
Hello – We’re glad to see that you were satisfied with the appearance of the unit. We’re sorry to hear that you had an issue with getting your induction cook top serviced and can understand how disappointing this situation must have been. If you have any questions, you’re welcome to reach out to us anytime. Best regards. – Don@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Very nice no knobs to mess with.
on October 11, 2022
Posted by: Art65
from Kerrville ,TX
The oven us very nice looking and seems to work really well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
30 inch touch cooktop
on October 21, 2022
Posted by: Schlesinger
from Virginia
Very disappointed with this product. Confusing to operate it
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances , October 26, 2022
Hello- We are so very sorry to hear you're disappointed in your new cooktop. This is a really nice model and we'd like to help and hope that you are able to like it the more you use it. The following link will show the specifications and also videos of how to use it.
https://www.geappliances.com/appliance/GE-30-Built-In-Touch-Control-Electric-Cooktop-JP5030DJBB
Use & Care:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000976-1.pdf&_ga=2.256577868.615507489.1666630071-1360954957.1659114921&_gac=1.242355766.1666384087.EAIaIQobChMIrr39xony-gIVIYNbCh0I_Q9EEAAYASAAEgJpXfD_BwE
If you have specific questions on Use & Care, please reach out to us directly via the GE Answer Center at
1-800-432-2737. Thank you! Joyce@GEA
https://www.geappliances.com/appliance/GE-30-Built-In-Touch-Control-Electric-Cooktop-JP5030DJBB
Use & Care:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000976-1.pdf&_ga=2.256577868.615507489.1666630071-1360954957.1659114921&_gac=1.242355766.1666384087.EAIaIQobChMIrr39xony-gIVIYNbCh0I_Q9EEAAYASAAEgJpXfD_BwE
If you have specific questions on Use & Care, please reach out to us directly via the GE Answer Center at
1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great stovetop
on October 24, 2022
Posted by: Hal60
This is a great stovetop; easy to use and to clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Cooktop!
on October 29, 2022
Posted by: Oh I have no nickname
from Wisconsin
I am so happy with the product. It was so easy to get started with cooking love the touch feature. Works well and even has a lock feature for little ones! Great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Cracked top
on October 29, 2022
Posted by: JoshM006
from Philidelphia PA
After 1 and half years of use the large burner cracked then spread across the entire surface. I did not choose this product it was recently installed in a house I bought. This is the first clock top I have ever had crack. DO NOT BUY
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, November 4, 2022
Thank you for sharing your experience with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this cracked cooktop has caused you.
We're confident that our technician can get you taken care of; therefore, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by visiting this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and we look forward to hearing from you. All the best – Matthew@GEA
We're confident that our technician can get you taken care of; therefore, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by visiting this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and we look forward to hearing from you. All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it so far.
on October 30, 2022
Posted by: ashfan
from edwardsville, il
To date we have only used our cooktop a half dozen times, but so far it's performed as expected. It's very easy to adjust the settings. We do lock it when not in use, as it is easy to inadvertently turn a burner on while cleaning or setting an item on the surface.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 31, 2022
Posted by: Big Richard
from Bolivia NC
Attractive replacement with additional features that fits right into the existing space with no modifications
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com