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Customer Reviews Collected from geappliances.com |
GE - 30" Built-In Electric Cooktop - Stainless Steel on Black
Average Customer Rating:
4.3
Rating breakdown 580 reviews
5 Stars
343
4 Stars
145
3 Stars
44
2 Stars
24
1 Star
24
85%of customers recommend this product.
(
463 out of
546)
Customer Reviews for GE - 30" Built-In Electric Cooktop - Stainless Steel on Black
Customer Rating
5
Nice cooktop
on July 7, 2023
Posted by: Fun77
from Fresno ca
Beautiful and easy to clean, looks great it matches stainless steal appliances
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Functional and beautiful
on August 16, 2023
Posted by: Dawn and Blue2
from Halifax, VT
Looks like a slab of black glass. No knobs to work around. Heats water to a boil instantly. Exactly what I was looking for. It was a floor display. So accidental find. Lucky!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Just so so
on October 1, 2023
Posted by: 401 Ma
from New England
It fit well, replacing a similar cooktop. I am very displeased with how finicky it is with cookware. I obviously have appropriate equipment i.e All-Clad, LeCrueset. All flat bottom. It marks up the surface leaving the marking of the pan!! What?!! I see why it is discontinued. If you get a great price, fine. But just an okay product.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEAppliances, GE_Appliances, October 3, 2023
Hello,
Thank you for reaching out and sharing your feedback on your cooktop.
It is essential to use flat-bottom pans for good cooking performance since the bottom of the pan needs to touch the glass for the best heat transfer. We also suggest referring to this link for proper cookware usage:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEAppliances
Thank you for reaching out and sharing your feedback on your cooktop.
It is essential to use flat-bottom pans for good cooking performance since the bottom of the pan needs to touch the glass for the best heat transfer. We also suggest referring to this link for proper cookware usage:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Cooktop cracked after 18 months
on December 14, 2023
Posted by: jel2020
from Rochester, MN
We had this product for a year and a half and the glass cooktop cracked. The crack spread like one on a windshield unfortunately, getting it fixed is not as easy as going to Safelite. It looks like we will have to buy a new one. Merry Christmas! Not exactly the way I want to spend my holidays.
Another con with this product is that there was only one large burner. My wife is Italian and cooks a lot for family and friends. She often needs to use two large pots. So she wasn't happy about this after selecting this cooktop and actually using it.
Another issue I have is the general disposability of products today. It used to be you could buy an appliance and it would last for 20+ years. Now you're lucky to have it last two. Why is this? It shows a general disrespect for the public and a general lack of integrity. I would like to be a fly on the wall in a the business meeting where they discuss and review the failure rate of these products, and some brown nosing suit brings up the profitability they would make from that. It's despicable and an unfortunate trend in the world today.
Another con with this product is that there was only one large burner. My wife is Italian and cooks a lot for family and friends. She often needs to use two large pots. So she wasn't happy about this after selecting this cooktop and actually using it.
Another issue I have is the general disposability of products today. It used to be you could buy an appliance and it would last for 20+ years. Now you're lucky to have it last two. Why is this? It shows a general disrespect for the public and a general lack of integrity. I would like to be a fly on the wall in a the business meeting where they discuss and review the failure rate of these products, and some brown nosing suit brings up the profitability they would make from that. It's despicable and an unfortunate trend in the world today.
Features
3
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, December 21, 2023
Greetings! Thank you for taking the time to provide us with your valuable feedback. We are extremely sorry to hear that your cooktop has cracked and needs to be replaced. We understand the importance of an appliance lasting for a long time. Your experience with this cooktop is definitely not the consumer experience that we want or strive for, and we will be sure to pass your comments about the design of the cooktop to our product design teams for review.
We are honored that you chose GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
We are honored that you chose GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Reliable product
on January 23, 2024
Posted by: DO35
from Massachusetts
It is a good and reliable product. Easy to install and clean.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Cookery
on February 26, 2024
Posted by: Lt 007Cccd
from Fenton
Works great
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I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Week cooktop cracked within in 1.5years
on April 25, 2024
Posted by: Kks100
from Bristow, va
Our previous similar cooktop from different company lasted >15years. This current cookttop from GE MODEL #JEP5030STSS already got a major Crack. We bought this just 1.5 years ago. Hoping if company will contact to get replacement.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, April 29, 2024
We are sorry to hear about your cooktop being damaged. We're going to have one of our agents get in touch via email for more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn’t work
on May 13, 2024
Posted by: Emily Lee
It doesn’t work for using for more than 1 year. I don’t know how to fix it
Response from geappliances.comBy Joyce, GE_Appliances, May 13, 2024
This is not what we expect and would like to help! If you haven't already, try flipping your breaker off for a couple of minutes to reset the electronics. If you still have issues, please reach out to GE Consumer Service by calling 1-800-432-2737. In the meantime, we will be reaching out via email to get more information.
Written by a customer while visiting geappliances.com