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Customer Reviews Collected from geappliances.com |
GE - 30" Built-In Electric Cooktop - Black
Average Customer Rating:
4.4
Rating breakdown 1,647 reviews
5 Stars
1,056
4 Stars
379
3 Stars
114
2 Stars
44
1 Star
54
89%of customers recommend this product.
(
1,345 out of
1,514)
Customer Reviews for GE - 30" Built-In Electric Cooktop - Black
Customer Rating
5
Great
on July 26, 2022
Posted by: Cleopup
from Daytona Beach
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I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Believe GE has an excellent cook tops
on July 26, 2022
Posted by: Anonymous
from Tucson,AZ
This is the second cooktop we purchased that was a GE cooktop. We were upgrading our counter top and our first cooktop was damaged by the installer. We were able to find a replacement GE cooktop that had all the same features as the damaged one. We are very pleased with the new cooktop.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Cooktop
on July 29, 2022
Posted by: Jack250
from Perry, GA
This is an excellent cooktop. Works and looks great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Meets our expectations
on July 31, 2022
Posted by: Danny7456
from Venice, FL
Meets our expectations. Fits our new kitchen perfectly
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Element control switch failed
on August 2, 2022
Posted by: Campbell44
from South Carolina
My GE cooktop is very nice but one of the element control switches was not working correctly from the start. We called customer service and an appointment was set up and the switch was replaced. Now we can fully enjoy the cooktop.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Kianna@GEA, GEA, August 3, 2022
Hello,
Thanks for sharing your feedback. We're happy to hear that you are now able to fully enjoy your cooktop!
Although we do not anticipate that you will have any additional issues, we are here to help if any arise.
All the best,
Kianna@GEA
Thanks for sharing your feedback. We're happy to hear that you are now able to fully enjoy your cooktop!
Although we do not anticipate that you will have any additional issues, we are here to help if any arise.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Works OK but hard to use
on August 3, 2022
Posted by: exswissmiss
from McMinnville, TN
The function of the cooktop is fine. Heat adjustments are pretty accurate. HOWEVER, and this made my review one star less than I would have given, there is one SIGNIFICANT design flaw. The numbers around the dials are practically illegible on the black cooktop. And this with the hood light turned on. This is a flaw that cannot be fixed and I am very disappointed that the cooktop thus is difficult to use.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 4, 2022
Hi there - we're very happy to know that the cooktop is working for you and that the performance has met your expectations. At the same time, we're sorry to know that you're having a hard time reading the numbers on the control pad. We know that this can be inconvenient and even time-consuming while cooking, and totally understand your frustration.
Please know that this feedback is very valuable, and we will pass it on to our product and design teams for future design consideration.
We appreciate you taking the time to share your thoughts and know that we're incredibly grateful to have you as part of the GEA family.
Please reach out once more if there are any other questions or concerns we can help with. Have a great day.
Pablo@GEA
Please know that this feedback is very valuable, and we will pass it on to our product and design teams for future design consideration.
We appreciate you taking the time to share your thoughts and know that we're incredibly grateful to have you as part of the GEA family.
Please reach out once more if there are any other questions or concerns we can help with. Have a great day.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Fast heating up cooktop - high maintenance
on August 3, 2022
Posted by: Julie L
from Alexandria, VA
I have always had GE Profile, this apartment in a Senior residence offered the GE Profile series but the is no gas connections. I selected the cooktop snd a microwave/convection in place of a standard range.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 4, 2022
Hey there - we are thrilled to hear that you found a solution to the lack of gas connections, and you chose this beautiful electric cooktop. We're more than happy to know you have been part of our GEA family and you chose to continue trusting us with your appliances.
We are confident that you're keeping your cooktop clean, but here's an article and video to give you some tips to maintain your cooktop looking like new: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
We're really excited for you to make some amazing meals with your 2 units.
Please let us know if there's any questions or concerns with your cooktop or convection microwave. We're always happy to help.
Have an amazing day.
Pablo@GEA
We are confident that you're keeping your cooktop clean, but here's an article and video to give you some tips to maintain your cooktop looking like new: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
We're really excited for you to make some amazing meals with your 2 units.
Please let us know if there's any questions or concerns with your cooktop or convection microwave. We're always happy to help.
Have an amazing day.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Can’t read the temp controls
on August 4, 2022
Posted by: Wczj
from Shelbyville TN
This cook too is poorly designed. Can’t read the temp controls they are tiny and dark on the dark cooktop surface. Also the stainless steel border scratched the first week you have to be extra careful not the pull pans across it only had it a few weeks and looks old
Wish the controls lite up or where larger and a light color
Wish the controls lite up or where larger and a light color
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 5, 2022
Hello - we're very sorry to hear that the cooktop hasn't met your expectations regarding its design. We know that not being able to see the temperature controls can be very inconvenient, and we completely understand your frustration.
Please know that we find these comments very valuable, and we will pass them on to the appropriate teams for future design consideration.
To treat the scratches on the stainless steel border, we recommend using cleaners that contain Oxalic Acid, such as Bar Keepers Friend Soft Cleanser, to remove rust, tarnish, and small blemishes on stainless steel. Use only the liquid cleanser (free of grit) and be sure rub in the direction of the metal grain lines with a damp soft sponge. This cleaning method can help with reducing the appearance of the scratches. You can learn more about treating stainless steel scratches here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16697
We also recommend making sure that you use the appropriate cookware on your cooktop to guarantee that the glass surface doesn't become damaged. You can learn more about this on page 11 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000975-1.pdf
Please reach out to us once more if you have any other questions or concerns. We're always here to help.
Have a great weekend.
Pablo@GEA
Please know that we find these comments very valuable, and we will pass them on to the appropriate teams for future design consideration.
To treat the scratches on the stainless steel border, we recommend using cleaners that contain Oxalic Acid, such as Bar Keepers Friend Soft Cleanser, to remove rust, tarnish, and small blemishes on stainless steel. Use only the liquid cleanser (free of grit) and be sure rub in the direction of the metal grain lines with a damp soft sponge. This cleaning method can help with reducing the appearance of the scratches. You can learn more about treating stainless steel scratches here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16697
We also recommend making sure that you use the appropriate cookware on your cooktop to guarantee that the glass surface doesn't become damaged. You can learn more about this on page 11 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000975-1.pdf
Please reach out to us once more if you have any other questions or concerns. We're always here to help.
Have a great weekend.
Pablo@GEA
Written by a customer while visiting geappliances.com