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Customer Reviews Collected from geappliances.com |
GE - 30" Built-In Electric Cooktop - Black
Average Customer Rating:
4.4
Rating breakdown 1,647 reviews
5 Stars
1,056
4 Stars
379
3 Stars
114
2 Stars
44
1 Star
54
89%of customers recommend this product.
(
1,345 out of
1,514)
Customer Reviews for GE - 30" Built-In Electric Cooktop - Black
Customer Rating
5
Easy install looks great cooks greatEasy install l
on January 10, 2023
Posted by: Roeruss
from New York
Great looking product cook's great easy install would recommend it to my friend
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks nice
on January 12, 2023
Posted by: Tallyjls
from Tallahassee
Do not like anything about this unit except it looks nice in my kitchen. It cooks terribly. Requires constant cleaning. Heat comes on and goes off for poor cooking. I rarely use it. Mostly microwave or oven now. Dry disappointed. To add insult paid a lot of money for it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy GE Appliances , January 13, 2023
Hello - We appreciate hearing from you. Thanks for reaching out.
We're really sorry to hear this model hasn't exceeded your expectations. That is definitely not the kind of experience we want or wish on anyone.
Just to be on the safe side of things, it sounds like it could an issue or defect going on. We definitely would recommend taking advantage of the warranty and getting a technician out for diagnosis. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident they would be able to find if any issues are going on.
Thank you again.
Jonathon@GEA
We're really sorry to hear this model hasn't exceeded your expectations. That is definitely not the kind of experience we want or wish on anyone.
Just to be on the safe side of things, it sounds like it could an issue or defect going on. We definitely would recommend taking advantage of the warranty and getting a technician out for diagnosis. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident they would be able to find if any issues are going on.
Thank you again.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy installation
on January 16, 2023
Posted by: Cckarav
from Chicago, IL
Easy to install. Looks great, but as a new owner of glass cooktop, I wish I knew how to keep it clean because I already scratched it (I think?). Luckily it comes with a small bottle of cleaner. I just read part of the manual and found out too late, that you should use the cleaner before you use the stove top to help protect it! Ooops!!!! Overall, looks great in my kitchen. I had to buy a new tea kettle to match my beautiful stove top!
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for my small kitchen
on January 25, 2023
Posted by: Cow mom
from Alabama
The bright white cooktop helps with the limited light. Works perfectly! Makes cooking a pleasure once again!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Devin@GEA, GE_Appliances, February 15, 2023
Hello-
Thank you for taking the time to leave a review on your beautiful new cooktop!
We very much appreciate you choosing GE Appliances for your home, and we hope that you will enjoy this cooktop for many years to come!
Thanks again for your feedback!
-Devin@GEA
Thank you for taking the time to leave a review on your beautiful new cooktop!
We very much appreciate you choosing GE Appliances for your home, and we hope that you will enjoy this cooktop for many years to come!
Thanks again for your feedback!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I love my cook top
on January 26, 2023
Posted by: Strawberrypeach
from Opelika
I really love it. Just need them to know the strip that they put in box is not enough it makes you have to prder more just to fix it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect stove top for our counter
on February 2, 2023
Posted by: DBP8217
from Jacksonville, Fl
This stove top is amazing. The temperature settings are unique from any stove top we've ever owned, absolute perfection. We're over the moon with the stoves performance and easy maintenance to keep is brilliantly sparkling.5 year warranty!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
My. Cooktop
on February 9, 2023
Posted by: CT purchase
from Huntsville Alabama
Works well and has great features. Works how I need it to work.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not work well. Heat controls do not work.
on February 12, 2023
Posted by: Lisaef
from Florida
I purchased this product 12/21/22. The rear left burner did not work properly and now does not work at all. The other burners have no heat control. Reducing items to simmer and they just keep boiling. Pans are burning. Support is difficult to reach. Website is not user friendly.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances , February 14, 2023
Hello there - We hope you've been doing well and staying safe. Thank you so much for sharing your review and feedback.
We are very sorry to hear you are having issues with this cooktop. This is definitely a frustrating situation and one that we don't want anyone to deal with. The last thing we'd expect to happen on a new appliance from us.
We definitely would recommend taking advantage of the warranty and getting one of our technicians out. We know they would be able to find and identify the issue. You can schedule online without having to log-in or anything at this link here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps out.
Jonathon@GEA
We are very sorry to hear you are having issues with this cooktop. This is definitely a frustrating situation and one that we don't want anyone to deal with. The last thing we'd expect to happen on a new appliance from us.
We definitely would recommend taking advantage of the warranty and getting one of our technicians out. We know they would be able to find and identify the issue. You can schedule online without having to log-in or anything at this link here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps out.
Jonathon@GEA
Written by a customer while visiting geappliances.com