Samsung US Customer Reviews Collected from Samsung US
Samsung - 23 Cu. Ft. Counter Depth 3-Door Refrigerator with Food ShowCase - Stainless Steel
Average Customer Rating:
3.6 out of 5
3.6
Open Ratings Snapshot
Rating breakdown 55 reviews
5 Stars
23
4 Stars
13
3 Stars
2
2 Stars
7
1 Star
10
69%of customers recommend this product. 
(
36 out of 52
)
Customer Reviews for Samsung - 23 Cu. Ft. Counter Depth 3-Door Refrigerator with Food ShowCase - Stainless Steel
Customer Rating
4 out of 5
4
Great Counter Depth
on December 12, 2015
Posted by: GLOreview
Great alternative to the 4 door flex model. Since the 4 door flex would not fit with my cabinets due to its height. Love the fridge.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Pro and Con
on December 13, 2015
Posted by: FrenchOldLady
from Seneca SC
Expertise:Intermediate
Love the Samsung refrigerator. It is quiet, efficient, design is almost perfect. Has plenty of room for a counter depth refrigerator which is great. Now the only con is, it did not come with an ice bucket, and you can't make enough ice for entertaining, which I wasn't aware of at the time of purchase. It is still a great refrigerator so far and we are extremely happy with it.
Pros: Realistic color, Bright display, Durable
Cons: need an ice bucket
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Refrigerator: Ice in door takes up a lot of space on inside of door
on December 26, 2015
Posted by: ChicagoResident
from Chicago, IL, USA
Expertise:Intermediate
Overall, this is a great refrigerator. The ice in the door takes up a lot of room but there was no model without ice in the door that would fit our space. The "display" door is a nice add-on although I don't see it as a major benefit. I like the temperature display on the door and the warning if the door is left open for more than 3 minutes. The adjustable shelf for tall pots is fantastic. I wish that the shelves could be adjusted on either side rather than having to adjust the height of the entire shelf. Sometimes half of a shelf being raised is what I need. Overall, I recommend this unit and am happy with Samsung.
Pros: Bright display, Durable
Cons: door space compromised by ice in door
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek & Stylish
on January 5, 2016
Posted by: C2H6O
Expertise:Intermediate
we purchased the cabinet depth model and not only love the design but also all of the special features like the quick door which conserves energy.
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Slick fridge with pretty good functionalities
on April 17, 2016
Posted by: SamsungMP
Overall, I liked the product. Functional & effective.
Pros: Realistic color, Bright display, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not a good ice maker
on April 21, 2016
Posted by: MrsBarb
from O'Fallon, MO, USA
Expertise:Expert
Love the fridge but the ice maker doesn't keep up at all...hate it, would return and start over if I could!
Pros: nice and space ful
Cons: very poor ice maker, doesn't make near enough ice
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy ChrystelSamsung CareAugust 12, 2022


Hi MrsBarb,

Thank you for contacting us. We are saddened that you're having difficulty with the ice maker. I completely understand how essential it is to have fully functional products. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.

When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. Check out this link below for more information.

Here is a link for some Troubleshooting steps to help you out with your concern:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/

How to fix your refrigerator's water dispenser:
https://www.youtube.com/watch?v=XR86_O-ZfFA

Should you need assistance, you may reach us via the following for immediate support:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144793982

Thank you for choosing Samsung. Have a great day!

^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice Frige
on May 20, 2016
Posted by: GoldenK9
from Lago Vista, TX.
Expertise:Intermediate
Our 15 year old other premium brand finally gave up and we needed something fairly fast. I checked out ratings etc., and decided Samsung was the best choice for our home and budget. The 3 door model, counter depth, with the door in a door seemed like the perfect choice. Our local store did not have this model in stock but did in their warehouse. 24 hours later we had our new refrigerator. Although not set up completely by the delivery service, it was an easy matter. The quality and finish are of the uppermost detail as is the very thoughtful interior, plus the features and the quietness make this an ideal refrigerator for just about any household.
Pros: Realistic color, Bright display, Durable
Cons: door opening prevented set back as far as counter
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product makes my kitchen purrrrrrty
on August 3, 2016
Posted by: Sandcork
from Stockton, CA, USA
Expertise:Intermediate
EXTRA EXTRA read all about it! We were just delivered our beautiful food showcase refrigerator. We chose the counter depth model and looks absolutely beautiful! The fridge has clean lines, and is quiet. Many features with this model and the food showcase door is an asset. We absolutely love SAMSUNG products and so will you!
Pros: Bright display, Durable, stylish design, user friendly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Showing 17-24 of 55 results 
<< 1 2 3 4 5 ... 7 >>