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Customer Reviews Collected from lg.com |
LG - 24.4 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 135 reviews
5 Stars
80
4 Stars
12
3 Stars
14
2 Stars
7
1 Star
22
78%of customers recommend this product.
(
76 out of
97)
Customer Reviews for LG - 24.4 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
3
Features are ok. But the plastic drawers are falli
on June 2, 2022
Posted by: This is a refrigerator
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 7 years ago.looks nice. Water dispenser and ice give off odor despite regular filter changes. Drawers falling apart
Quality
1
Features
2
Value
2
Response from lg.comBy Sandy, Social Media, June 3, 2022
We hate to hear this and thank you for providing your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Noah C
from San Pedro CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m glad I bought this LG fridge. Although I had spoke issues initially with the compressor after the compressor was replaced everything has been working real well. It’s very quiet inspire having a double compressor.
I am really happy with my purchase and strongly recommend LG to anyone looking for a good kitchen appliance.
I am really happy with my purchase and strongly recommend LG to anyone looking for a good kitchen appliance.
Pros: ease of use
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: bilzyz
from Austin TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this refrigerator six years and three months and the compressor has failed twice, once under full warranty and once under parts only warranty (meaning considerable expense for labor). The first time we lost everything in the refrigerator and freezer. The second time I bought a small refrigerator so we wouldn't lose absolutely everything. It took a week for the repairman to come the first time and almost two weeks the second time, so it's easy to see why a backup is necessary. After the second repair the main compartment is still not getting really cold and we are told (by the repairman) that we have to unplug the refrigerator for two days to thaw out some hidden duct. Ugh!
BTW, the door-in-a-door feature supposedly keeps cold from being lost if you just want some milk, say, but that coin has another side, too. It keeps the cold out of the outside part of the door--milk in the door always 2-3 degrees warmer than milk kept inthe main compartment.
BTW, the door-in-a-door feature supposedly keeps cold from being lost if you just want some milk, say, but that coin has another side, too. It keeps the cold out of the outside part of the door--milk in the door always 2-3 degrees warmer than milk kept inthe main compartment.
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, June 9, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us.^Sandy
Written by a customer while visiting lg.com
Posted by: Geze
from MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] They sent me the compressor and my refrigerator working fine now.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Franklin, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is not a new unit but one we liked well enough to move from VA to TN. It just had a heat lung transplant (as our LG repair person, Ken, called it) due to gradually losing its cooling capacity over a 1 week period. So since we like it and it was still just within the warranty period we decided to have i fixed. Now after a new compressor and condenser it is like new and working great.
Pros: ease of use, Quality, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Ilmi Toromani
Verified Purchase:Yes
I had the refrigerator for seven years and right after I bought it the compressor died. Then seven years later it happened again.
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, August 12, 2022
We hate to hear this and thank you for taking the time to provide us your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: DSueH
from Windsor Ca.
Verified Purchase:Yes
Happy with this frig for the first 7 years. But now the door on door does not close cleanly. It really has to be pushed for it to connect and close tight. And now the little inside door tends to spring open. The compressor just went out and cost quite a bit to have it replaced.All in all it has always kept everything cold.
Pros: Style/Design, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Does not seal
on August 28, 2022
Posted by: RodgerB
from Virginia Beach, VA
Continually sweats around the doors. doors do not seal tight. tried new seals and it was worst so put the old seals back on
Quality
1
Features
5
Value
1
Response from lg.comBy Sandy, Social Media, August 29, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy
Written by a customer while visiting lg.com