I bought this lg refrigerator years ago never issues until start showing error 22, related to the compressor which is under warranty and waiting for replacement from LG.
We did have to wait a while to get the service scheduled. But it everything went seem less and very quickly after that. Everyone was extremely helpful and friendly. Service technician was very friendly, informative and courteous. Overall very pleased.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 12, 2026
Hi, Jim. Thank you for sharing your experience with us. It’s great to hear that you’re pleased with the service received for your LG Refrigerator (LFXS24663S) model. This unit is designed with spacious storage, Smart Cooling technology, and a sleek stainless‑steel finish that keeps food fresh while looking stunning in any kitchen. We understand how important smooth and friendly service is, and it’s nice to hear that everything went seamlessly once your appointment was scheduled. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
[This review was collected as part of a promotion.] My refrigerator worked great for 7 years and now it’s broke and no one will touch it. LG can’t even get anyone to fix it. Will buy a new fridge but it won’t be an LG.
Quality
1
Features
5
Value
1
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, May 24, 2023
Thank you for reaching out to us with this review about your experience with the 24 cu. ft. Door-in-Door® Refrigerator. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
I had this fridge for some time and my freezer stop working and i need some one to repair it
Quality
4
Features
4
Value
4
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, May 24, 2023
Thank you for reaching out to us with this review about the 24 cu. ft. Door-in-Door® Refrigerator. Service and Product quality is our commitment. It would be our pleasure to help you out with your unit. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.