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Customer Reviews Collected from lg.com |
LG - 24.4 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 135 reviews
5 Stars
80
4 Stars
12
3 Stars
14
2 Stars
7
1 Star
22
78%of customers recommend this product.
(
76 out of
97)
Customer Reviews for LG - 24.4 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
3
I love the door-in-the door feature.
on September 22, 2017
Posted by: 509er
from Moses Lake, WA, United States
[This review was collected as part of a promotion.] The configuration of the interior is convenient for storage. The exterior finish is just a little disappointing for me. too much effort to keep it streak free. Also, the design of the water dispenser outlet is too close to the click plate for me but it's not a deal breaker for me. I think it is an improvement that needs attention. LG is a dependable and reliable product. It just needs a few tweaks for perfection.
Pros: Style/Design, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Cooling System Broken
on April 24, 2019
Posted by: ViennaRob
from Vienna, VA
[This review was collected as part of a promotion.] Temperature in freezer won't go below 35 degrees. It has been like this since the power went out for about an hour during a storm last week. It is barely 3 years old. Smartdiagnosis app can't figure out the problem and LG phone rep suggestions haven't fixed it. I'm afraid it's the compressor. I really loved this fridge until now.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, April 24, 2019
That's not good! We're sorry to see that you've run into this temperature issue with your refrigerator. We'll need to gather some additional details from you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Reliable and Convenient Refrigerator After 7 Years
on October 7, 2024
Posted by: LG LFXS24663S
from New Jersey
[This review was collected as part of a promotion.] I’ve been using the LG 24 CU. FT. Door-in-Door® Refrigerator (Model: LFXS24663S) for over 7 years now, since I purchased it on February 28, 2017. After all this time, it’s still working efficiently, and I wanted to share my long-term experience.
Pros:
Durability: This fridge has held up really well over the years. We haven’t experienced any major issues, which is impressive for a daily-use appliance after 7 years.
Convenient Door-in-Door Feature: The Door-in-Door design is a standout feature! We love how easy it is to grab frequently used items like milk, snacks, or beverages without opening the entire fridge. This has been great for energy savings and convenience.
Spacious: The 24 CU. FT. capacity is more than enough for our family. It fits large items easily, and the shelves are adjustable to fit taller items when needed.
Energy Efficiency: Even after 7 years, this fridge seems to be energy-efficient, as our electric bills haven't spiked since purchasing it.
Easy Maintenance: The stainless steel exterior is sleek and easy to clean. The interior is also designed in a way that makes it simple to wipe down and keep organized.
Cons:
Convenient Door-in-Door Feature: The Door-in-Door design is a standout feature! We love how easy it is to grab frequently used items like milk, snacks, or beverages without opening the entire fridge. This has been great for energy savings and convenience.
Spacious: The 24 CU. FT. capacity is more than enough for our family. It fits large items easily, and the shelves are adjustable to fit taller items when needed.
Energy Efficiency: Even after 7 years, this fridge seems to be energy-efficient, as our electric bills haven't spiked since purchasing it.
Easy Maintenance: The stainless steel exterior is sleek and easy to clean. The interior is also designed in a way that makes it simple to wipe down and keep organized.
Cons:
Ice Maker: One downside is that the ice maker's capacity could be better. While it functions well, it doesn’t produce ice as quickly as we would like, especially for larger gatherings.
Water Filter Replacement: The water filter works well, but it’s a bit pricey to replace, and it requires replacement fairly frequently to keep the water quality high.
Wi-Fi Connectivity: Although it comes with SmartThinQ® app connectivity, we found that we didn't use it much. It’s a nice feature for those who enjoy smart home integration, but it wasn’t necessary for our use.
Overall: After over 7 years of use, we are still very happy with this refrigerator. It’s spacious, reliable, and the Door-in-Door feature is something I can’t imagine living without now. The ice maker could be faster, but overall, this fridge is a great long-term investment. Highly recommend it to anyone looking for a reliable, family-sized fridge!
Water Filter Replacement: The water filter works well, but it’s a bit pricey to replace, and it requires replacement fairly frequently to keep the water quality high.
Wi-Fi Connectivity: Although it comes with SmartThinQ® app connectivity, we found that we didn't use it much. It’s a nice feature for those who enjoy smart home integration, but it wasn’t necessary for our use.
Overall: After over 7 years of use, we are still very happy with this refrigerator. It’s spacious, reliable, and the Door-in-Door feature is something I can’t imagine living without now. The ice maker could be faster, but overall, this fridge is a great long-term investment. Highly recommend it to anyone looking for a reliable, family-sized fridge!
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 5, 2026
Hello! We appreciate you sharing your long‑term experience with your LG Refrigerator. It’s fantastic to hear that after 7 years, the durability, spacious design, and the convenient Door‑in‑Door feature are still serving your family so well. The energy efficiency, easy maintenance, and overall reliability really shine through in your review, and it’s great knowing this LG unit has remained a strong performer in your home. Your thoughtful insights on the ice maker, filter replacements, and smart features are also incredibly valuable for others considering the same model! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Love the door in door feature
on February 10, 2015
Posted by: Nsw63
from Port Sanilac, MI
I haven't found anything about this frig that I don't like yet. The drawers are positioned well & work smoothly. Because I often just need the milk or dressing for salads the door in door is fantastic - no need to open the frig completely. I have the stainless finish and it is great. - cleans well unlike others that I have seen that just never seem to have a nice finish.
Pros: Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Ice production is too slow!
on March 10, 2015
Posted by: frankm
from Florida, USA
We are disapointed with the in door ice supply, even with the ICE PLUS activated it does not meet our usage for only two of us. We drink a lot of ice water so now we have to use ice trays or buy bagged ice. Every thing else about the refrigerator we a pleased with. Our last refrigerator was a side by side that made a lot of ice but the freezer was to narrow.
Pros: Style/Design
I would recommend this to a friend!
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Love the door in door feature!
on August 7, 2015
Posted by: Qhunnyb
from San Juan Capistrano, CA, USA
This is a beautiful looking refrigerator. I love the door in door feature however I wish there were more room on the door for condiments. Also, I have to be careful in shutting the left door as it slams. It's probably from the weight of the ice maker. The water dispenser is a bit difficult to access as there is not much space between the spigot and the button. I love the LED lighting and space inside.
Pros: easy to use, Style/Design
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Loving It
on August 9, 2015
Posted by: Crackers
from Nevada, USA
Required a 33 inch wide due to a wall on one side.
This size works perfect allowing to open both doors wide open. It is quite, can hear a hum sometimes. Love the door n door. Cleans easy.
This size works perfect allowing to open both doors wide open. It is quite, can hear a hum sometimes. Love the door n door. Cleans easy.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on October 9, 2015
Posted by: Deucka
from Carnegie, PA, United States
Very nice refridgerator. The only one I could find that was French Door and only 33" wide as my wall cabinet above is only 33 inch wide. I did extend my wall cabinet end panel 1 extra inch just so I would not have a hard time moving the fridge in and out for yearly cleaning. Beware of damage to the LOWER SKIRT underneath the fridge Part# 5070JJ3004D. I had two units delivered and both were damaged in the process of uncrating. It's almost impossible to get the fridge off the pallet without damaging the LOWER SKIRT. It's about 15" long made of plastic and vinyl. I think it segreates air flow underneath the bottom louvers between intake air to condenser and exhaust air flow from condenser?? Have not had any issues with the ice maker yet. Nice small cubes that everyone seems to like and no jambs.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com