lg.com Customer Reviews Collected from lg.com
LG - 24.4 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9 out of 5
3.9
Open Ratings Snapshot
Rating breakdown 135 reviews
5 Stars
80
4 Stars
12
3 Stars
14
2 Stars
7
1 Star
22
78%of customers recommend this product. 
(
76 out of 97
)
Customer Reviews for LG - 24.4 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
3 out of 5
3
I love the door-in-the door feature.
on September 22, 2017
Posted by: 509er
from Moses Lake, WA, United States
[This review was collected as part of a promotion.] The configuration of the interior is convenient for storage. The exterior finish is just a little disappointing for me. too much effort to keep it streak free. Also, the design of the water dispenser outlet is too close to the click plate for me but it's not a deal breaker for me. I think it is an improvement that needs attention. LG is a dependable and reliable product. It just needs a few tweaks for perfection.
Pros: Style/Design, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Cooling System Broken
on April 24, 2019
Posted by: ViennaRob
from Vienna, VA
[This review was collected as part of a promotion.] Temperature in freezer won't go below 35 degrees. It has been like this since the power went out for about an hour during a storm last week. It is barely 3 years old. Smartdiagnosis app can't figure out the problem and LG phone rep suggestions haven't fixed it. I'm afraid it's the compressor. I really loved this fridge until now.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
3 out of 5
3
Value
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceApril 24, 2019
That's not good! We're sorry to see that you've run into this temperature issue with your refrigerator. We'll need to gather some additional details from you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love the door in door feature
on February 10, 2015
Posted by: Nsw63
from Port Sanilac, MI
I haven't found anything about this frig that I don't like yet. The drawers are positioned well & work smoothly. Because I often just need the milk or dressing for salads the door in door is fantastic - no need to open the frig completely. I have the stainless finish and it is great. - cleans well unlike others that I have seen that just never seem to have a nice finish.
Pros: Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Ice production is too slow!
on March 10, 2015
Posted by: frankm
from Florida, USA
We are disapointed with the in door ice supply, even with the ICE PLUS activated it does not meet our usage for only two of us. We drink a lot of ice water so now we have to use ice trays or buy bagged ice. Every thing else about the refrigerator we a pleased with. Our last refrigerator was a side by side that made a lot of ice but the freezer was to narrow.
Pros: Style/Design
I would recommend this to a friend!
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Love the door in door feature!
on August 7, 2015
Posted by: Qhunnyb
from San Juan Capistrano, CA, USA
This is a beautiful looking refrigerator. I love the door in door feature however I wish there were more room on the door for condiments. Also, I have to be careful in shutting the left door as it slams. It's probably from the weight of the ice maker. The water dispenser is a bit difficult to access as there is not much space between the spigot and the button. I love the LED lighting and space inside.
Pros: easy to use, Style/Design
I would recommend this to a friend!
Quality
4 out of 5
4
Features
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Loving It
on August 9, 2015
Posted by: Crackers
from Nevada, USA
Required a 33 inch wide due to a wall on one side.
This size works perfect allowing to open both doors wide open. It is quite, can hear a hum sometimes. Love the door n door. Cleans easy.
Pros: Style/Design
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on October 9, 2015
Posted by: Deucka
from Carnegie, PA, United States
Very nice refridgerator. The only one I could find that was French Door and only 33" wide as my wall cabinet above is only 33 inch wide. I did extend my wall cabinet end panel 1 extra inch just so I would not have a hard time moving the fridge in and out for yearly cleaning. Beware of damage to the LOWER SKIRT underneath the fridge Part# 5070JJ3004D. I had two units delivered and both were damaged in the process of uncrating. It's almost impossible to get the fridge off the pallet without damaging the LOWER SKIRT. It's about 15" long made of plastic and vinyl. I think it segreates air flow underneath the bottom louvers between intake air to condenser and exhaust air flow from condenser?? Have not had any issues with the ice maker yet. Nice small cubes that everyone seems to like and no jambs.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
A LITTLE DISAPPOINTED WITH LG'S QUALITY CONTROL
on April 6, 2017
Posted by: VIKING7
from Tyler, TX, United States
[This review was collected as part of a promotion.] 4 TIMES THEY BROUGHT OUT A NEW UNIT. I GAVE UP AFTER THAT. DEFORMED PLASTIC SHELF. GAP BETWEEN THE DOORS IS WIDER AT THE TOP, NARROW AT THE BOTTOM.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
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