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Customer Reviews Collected from lg.com |
LG - 24.4 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 135 reviews
5 Stars
80
4 Stars
12
3 Stars
14
2 Stars
7
1 Star
22
78%of customers recommend this product.
(
76 out of
97)
Customer Reviews for LG - 24.4 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Just What WE Wanted
on September 22, 2017
Posted by: pipeslarry
from Pittsburgh, PA, United States
[This review was collected as part of a promotion.] All the features we wanted. The icemaker is a bit slow but provides all we usually need.
Pros: Style/Design, Features/Settings, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Wanted a LG from the start and it is all & more we
on September 23, 2017
Posted by: gigiarring
from University Place, WA, United States
[This review was collected as part of a promotion.] We compared five different brands. We finally got down to two. It was decided that LG was designed exactly as we wanted and the way the ice machine was designed to save space in the refrig and the lightening was perfect as we need excellent lightening. we also had to place a new refrig in a space made for an old refrig. LG gaved us modern style & features in a refrig that required less remodeling of our kitchen. The door in the door is energy saving and just outstanding.
Pros: Style/Design, Features/Settings, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great fridge - small ice capacity
on September 29, 2017
Posted by: sharkbite27
from Seattle, WA, United States
[This review was collected as part of a promotion.] The fridge has served us very well. Lots of shelves, the 2nd door is a great idea for energy conservation. The only con is the ice resevouir - VERY small, We try to empty the bin at night so we dont run out, but not the best way to deal with the situation...
Pros: Style/Design, Features/Settings, easy to use
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: Mitch50
from Silverdale WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] WE replaced a 26 yr old top freezer model with this. Significant learning curve - we are still searching for some things, and we didn't realize my wife would be vertically challenged for the top refrigerator shelf - but all in all, we're happy with the features, the water and ice work fine, and we're learning what to put on the convenience door.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Disappointed with the Quality
on April 3, 2019
Posted by: SumaLuv
from New York
[This review was collected as part of a promotion.] I cant understand why the parts are breaking and cracking my side door part cracked, the freezer draw cracked and the wheels came off.
I cannot move the freezer draw any longer. The water bottom plate cup holder turned colors. The ice cubes and trays are very small. Very dissatisfied. I need to replace all the parts that are broken
I cannot move the freezer draw any longer. The water bottom plate cup holder turned colors. The ice cubes and trays are very small. Very dissatisfied. I need to replace all the parts that are broken
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
4
Response from lg.comBy Chris, Customer Service, April 3, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're needing it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Good functions... Quality?
on June 24, 2020
Posted by: Canuck166
Great features however only lasted 2.5 years, then the freezer gave up.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 18, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
DO NOT BUY THIS PRODUCT
on August 9, 2020
Posted by: sarbau
from Florida
I bought this fridge (very expensive,) for the nice look and trying to have newest appliances two and halve years ago.... all the sudden the Ice Maker stopped working. IT IS ONLY TWO 1/2 YEARS OLD!!!!
I change my 10 year old white Fridge that was working for this expensive piece of stainless steel that no one stays behind. I am so disappointed, I would NEVER by any LG product again. They should fix it at not charge.
I change my 10 year old white Fridge that was working for this expensive piece of stainless steel that no one stays behind. I am so disappointed, I would NEVER by any LG product again. They should fix it at not charge.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 10, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Reliable and Convenient Refrigerator After 7 Years
on October 7, 2024
Posted by: LG LFXS24663S
from New Jersey
[This review was collected as part of a promotion.] I’ve been using the LG 24 CU. FT. Door-in-Door® Refrigerator (Model: LFXS24663S) for over 7 years now, since I purchased it on February 28, 2017. After all this time, it’s still working efficiently, and I wanted to share my long-term experience.
Pros:
Durability: This fridge has held up really well over the years. We haven’t experienced any major issues, which is impressive for a daily-use appliance after 7 years.
Convenient Door-in-Door Feature: The Door-in-Door design is a standout feature! We love how easy it is to grab frequently used items like milk, snacks, or beverages without opening the entire fridge. This has been great for energy savings and convenience.
Spacious: The 24 CU. FT. capacity is more than enough for our family. It fits large items easily, and the shelves are adjustable to fit taller items when needed.
Energy Efficiency: Even after 7 years, this fridge seems to be energy-efficient, as our electric bills haven't spiked since purchasing it.
Easy Maintenance: The stainless steel exterior is sleek and easy to clean. The interior is also designed in a way that makes it simple to wipe down and keep organized.
Cons:
Convenient Door-in-Door Feature: The Door-in-Door design is a standout feature! We love how easy it is to grab frequently used items like milk, snacks, or beverages without opening the entire fridge. This has been great for energy savings and convenience.
Spacious: The 24 CU. FT. capacity is more than enough for our family. It fits large items easily, and the shelves are adjustable to fit taller items when needed.
Energy Efficiency: Even after 7 years, this fridge seems to be energy-efficient, as our electric bills haven't spiked since purchasing it.
Easy Maintenance: The stainless steel exterior is sleek and easy to clean. The interior is also designed in a way that makes it simple to wipe down and keep organized.
Cons:
Ice Maker: One downside is that the ice maker's capacity could be better. While it functions well, it doesn’t produce ice as quickly as we would like, especially for larger gatherings.
Water Filter Replacement: The water filter works well, but it’s a bit pricey to replace, and it requires replacement fairly frequently to keep the water quality high.
Wi-Fi Connectivity: Although it comes with SmartThinQ® app connectivity, we found that we didn't use it much. It’s a nice feature for those who enjoy smart home integration, but it wasn’t necessary for our use.
Overall: After over 7 years of use, we are still very happy with this refrigerator. It’s spacious, reliable, and the Door-in-Door feature is something I can’t imagine living without now. The ice maker could be faster, but overall, this fridge is a great long-term investment. Highly recommend it to anyone looking for a reliable, family-sized fridge!
Water Filter Replacement: The water filter works well, but it’s a bit pricey to replace, and it requires replacement fairly frequently to keep the water quality high.
Wi-Fi Connectivity: Although it comes with SmartThinQ® app connectivity, we found that we didn't use it much. It’s a nice feature for those who enjoy smart home integration, but it wasn’t necessary for our use.
Overall: After over 7 years of use, we are still very happy with this refrigerator. It’s spacious, reliable, and the Door-in-Door feature is something I can’t imagine living without now. The ice maker could be faster, but overall, this fridge is a great long-term investment. Highly recommend it to anyone looking for a reliable, family-sized fridge!
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com