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Customer Reviews Collected from lg.com |
LG - 24.4 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 135 reviews
5 Stars
80
4 Stars
12
3 Stars
14
2 Stars
7
1 Star
22
78%of customers recommend this product.
(
76 out of
97)
Customer Reviews for LG - 24.4 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Carma
from Joplin mo
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my LG refrigerator!! Lots of extra space. I also really like the freezer drawer. Holds a lot of food. The bright light is nice also. Some things about it take a little getting use to. Without all the door area like in my side by side, all the condiments set in the refrigerator instead of the door area Also the dispenser knob for the water is confusing. Guests spill the water on the floor a lot. The small door opening is nice but we wanted to put our milk in there to be convenient, but it does not get as cold as the refrigerator. It is a beautiful looking fridge.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: LakeNY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just got mine and it is nice Quality. The dual door is awesome for most used items so you dont need to go into the whole refrigerator for just a drink or your coffee creamer or small items. Also I needed the smaller width and most others did not have all the features of the 36 inch in a 33. This has them.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Butterflier
from Huntsville TX
Verified Purchase:Yes
We’ve had this fridge three months now and have been pleased.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: ANDREA REYES
from ILLINOIS
Verified Purchase:Yes
[This review was collected as part of a promotion.] I BOUGHT THIS A MONTH AGO AND ITS GREAT AND I LOVE IT
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on August 5, 2018
Posted by: flash756
from Ormond Beach,Fl.
[This review was collected as part of a promotion.] Bought his to replace a standard Fridge,we have a small Kitchen with limited space so the Door in a Door was a must as well as the French Door design,so far it's a great fridge, Wife is Very Happy.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Coll22
from East Haven CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have this refrigerator and it’s not even 2 years old the freezer is not working I’m waiting for repair guy to come and fix it and of course I didn’t buy the extended warranty don’t know how much it will cost to fix . My advice if you buy this also get the extended warranty....
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy Amber, Customer Service, September 4, 2018
Hello, hate to hear, sounds like you might need a technician. This may be done through our website: https://www.lg.com/us/support/repair-service/schedule-repair-continued or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider ^AC
Written by a customer while visiting lg.com
Posted by: SAM in GA
from Morganton, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased in 2016 while new house was being built, and eventually put into service in early 2017. worked fine until a few weeks ago when it stopped making ice, and both refrigerator and freezer began “warming up”. Finally unplugged it when fridge reached 55 degrees and freezer reached 50 degrees.
Apparently this is a known problem with LG refrigerators, so they offered to cover the repair in full. The problem, though, is the long wait for repair… going on 3 weeks without a refrigerator.
Apparently this is a known problem with LG refrigerators, so they offered to cover the repair in full. The problem, though, is the long wait for repair… going on 3 weeks without a refrigerator.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 19, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: craigp8888
from Mineral Wells, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Many have told us of their LG fridges having compressor issues too. This one, once repaired makes some of the same sounds the other one did before it went out
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 26, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com