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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Rosamaria44
from Baltimore, Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] I always wanted to buy one of these and I am loving it.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PauloMike
from Bonita Springs, Florida
Verified Purchase:Yes
The features are great and it is a very nice looking unit, but the chilled water is not chilled, there is condensation that builds up on the door front (above the ice dispenser) and the cooling mechanism periodically (intermittently) turns off despite the power and lights remaining on. We have had two instances where we had food spoilage and ice cream melt leaving us Roth a smelly clean up operation.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy AB, Social Media, October 15, 2018
Thank you so much for bringing this to our attention. I hate to hear you have had cooling issues with your refrigerator and I would love to work with you on making this right. If you would, please copy and paste the link below into your web browser so I can gather the necessary information to further assist you. ^AB https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=182690397&agent=4666132
Written by a customer while visiting lg.com
Posted by: Evvie
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] So happy with my purchase! Great quality and appearance!
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jpcat
from Gloucester
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with this refrigerator. Holds a lot more groceries than my previous refrigerator in the fridge and freezer part. Good lighting inside
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: toni200
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the way the inside is set up as it stores a lot for it's size. Also, we had to replace a refrigerator around the same width and it was extremely hard to find one that wasn't too tall.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Rick64
from Simpsonville SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I look be the bottom freezer the best out of any other refrigerator owned so far. There is so much room in The freezer
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Odd Design Decisions
on November 4, 2018
Posted by: SDem
from Maryland
We're limited on refrigerator options because we only have a 33" space. It keeps our food cold - best I can say about this. If you're a frequent user of the water/ice dispenser as we are, you may also find this irritating. Light works for ice, but not in a position for water. Ice controls are oddly grouped on panel. Must open both doors to use the drawers. Worst is that the half/adjustable shelf has very little grip - barely touch it and it slips out of place. Like the organization of the freezer.
Pros: Performance
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
3
Response from lg.comBy CS , Social Media , November 5, 2018
Oh No! I hate knowing you are dealing with these issues. I can understand how this can be a frustrating time for you, with the water and ice controls not meeting your overall satisfaction. I see how this can be difficult, I would love to help assist you. If you will reach out directly via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport it will be greatly appreciated. Thanks! ^ CS
Written by a customer while visiting lg.com
Posted by: Griz67
from Burlington NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall satisfied so far. Would have preferred a finish that doesn't show fingerprints so much. Have had one incident where when getting ice, a lot of water came out and very little ice. I dumped the ice bucket which had a large chunk of ice, it seemed that the maker must have overflowed. Hasn't done this since, we'll see.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com