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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: JC Love
from Pell City, Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] The primary reason I purchased this model is because it fit in the limited space (34" W) in our kitchen. I would have selected a different refrigerator if space were not a consideration.
I bought this refrigerator about a month ago. During my research I thought several reviews were too critical. However, after owning it, I agree with the reviews that criticized the ability of the refrigerator to get, or keep, things cold. I'm concerned about the actual refrigerator temp being in the 37° to 40° range. I turned the digital temperature down to it's lowest point (33°) and it still couldn't get as cold as I wanted. I used a temperature gauge to measure the temperature and it never got below 37°, and it was that low was for only a short period. Milk and other drinks are never as cold as our old refrigerator, and I'm not using the door shelves to store them. I know the door shelves are naturally not as cold as the interiors shelves.
Interior lighting is LED, but I expected it to be much brighter.
The freezer seems to be fine. I set the digital temperature to -2°, but it can't get that cold. So it appears that the digital temperature settings are arbitrary and wishful at best. When I open the freezer, the door opens into my foot/shoe everytime. I suppose I need to open it from the side, or be on the move as it opens.
Overall it looks nice and it's functional. I haven't experienced any food spoilage due to a lack of coldness, so that's comforting.
I bought this refrigerator about a month ago. During my research I thought several reviews were too critical. However, after owning it, I agree with the reviews that criticized the ability of the refrigerator to get, or keep, things cold. I'm concerned about the actual refrigerator temp being in the 37° to 40° range. I turned the digital temperature down to it's lowest point (33°) and it still couldn't get as cold as I wanted. I used a temperature gauge to measure the temperature and it never got below 37°, and it was that low was for only a short period. Milk and other drinks are never as cold as our old refrigerator, and I'm not using the door shelves to store them. I know the door shelves are naturally not as cold as the interiors shelves.
Interior lighting is LED, but I expected it to be much brighter.
The freezer seems to be fine. I set the digital temperature to -2°, but it can't get that cold. So it appears that the digital temperature settings are arbitrary and wishful at best. When I open the freezer, the door opens into my foot/shoe everytime. I suppose I need to open it from the side, or be on the move as it opens.
Overall it looks nice and it's functional. I haven't experienced any food spoilage due to a lack of coldness, so that's comforting.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: SouthJersey Ed
from Vineland, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very hard to find a full featured frig for a 33" opening, most all the store displays are 36. This has all the features: door ice, door water, air filter, water filter, great cooling and compartments.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: waterloogal2707
from Morristown, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had the refrigerator about 3 weeks and are very impressed with the features. This replaces a 10 year old fridge, and the upgrades over the previous one are impressive, specifically the "PrintProof" finish, the black stainless; interior design with a lot of space, the roll back shelf for taller items, the wide cold cuts, cheese drawer, and the ice/water dispenser. So happy I'm not limited to container height when dispensing water. The refrigerator is VERY quiet. Freezer space is so large and easy to get to the food.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: leenanj
from Nevada
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything is perfect with our new LG French Door fridge. Holds temperature very good. Ice and water dispenser work great. Very quiet can barely here it running. Adjustable shelves are very roomy.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tessret
from Winona, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I shopped for one year looking for the right refrigerator for our limited space. This fit like a glove and we didn't have to take out cabinets. I am enjoying all the features that I didn't have before like the ice maker. I really like the French for style. I went with the stainless steel black finish and it looks great with my black appliances. It is so spacious and holds so much more than our previous refrigerator.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Frank2018
Verified Purchase:Yes
[This review was collected as part of a promotion.] i bought this a few weeks ago and have been happy so far. Plenty of room for my needs but would like to have more tempertures settings
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: KC and Sue
from Wellington Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this LG just before Thanksgiving. Sure glad I did.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on November 28, 2018
Posted by: sam 9
from ohio
I had this frig for about 3 yrs. It worked good until now, the ice maker quit working and the freezer doesn't seem to be cooling as it should. Reading all the complaints I guess they don't care. I hope they sleep good knowing they put JUNK out there. I won't own another LG product.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy CS, Social Media , November 29, 2018
I appreciate the feedback needed to alert us about this matter. I too would be frustrated after 3 yrs. and my refrigerator and ice maker stops functioning properly. I do want to gain insight on this issue, if you would follow the enclosed link below I would be more than happy to help further assist you. Thanks! ^ CS https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=183762955&agent=4588426
Written by a customer while visiting lg.com