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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
Quit after 23 months.
on June 20, 2019
Posted by: sumpter
from utah
Loved it until it suddenly died. "motherboard" went bad and it is NOT covered under the warranty. Can't even order one, eveyone is sold out. What does that tell you? LG wont do anything to make it right
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Chris, Customer Service, June 20, 2019
We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: ScQQter
from Columbus, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator is great and fits in our 35" area. The ice & water through the door is a great feature and keep the door closed so it is more efficient. The freezer keeps the ice cream rock hard so you have more time to enjoy it. I highly recommend this LG product.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: pops996
from Elgin, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] WE brought this and installed in June 12 and it is a nice welcome to our newly remodel kitchen. It is perfect size of smaller size opening, lots of space and shelves
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DNJA
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Recently bought this refrigerator after realizing our 10 year old Maytag was on it's last leg. The new LG has more cubic feet of storage with the same footprint as our old machine. So far we are enjoying this model with the water and ice access on the outer door versus the ice production inside the freezer compartment, as our old unit had. The door ajar alarm is also appreciated as it is easy to leave the doors slightly open without being aware of it. Overall very pleased with it and also had heard of the high quality LG has become known for. Hope to get many years of trouble free service.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: cyoder32
from Ruffs Dale, PA
Verified Purchase:Yes
I received this on June 21. The freezer and ice maker work great but the refrigerator is a balmy 60 degrees. We have been without a refrigerator for almost three weeks. I had 3 calls to LG and two to Home Depot. They said it needed 48 hours to get to the right temperature. The HD people finally came out yesterday (July 2) and confirmed that we needed a replacement. Most of our food had to be thrown out. I should have kept the old refrigerator. It was ugly but at least it worked. Never buying another appliance from LG or Home Depot.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, July 3, 2019
That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: JOdeesee
Verified Purchase:Yes
We are enjoying the ample space inside the refrigerator compartment. It's well-designed for organization. The freezer compartment is also well-designed. We use a lot of ice, so we are having to make some with trays inside the freezer to keep up with our usage. The icemaker can't quite keep up, even when we add the boost feature. The compressor is noisy, and we are having to get used to that. Overall, we like it much better than the side by side it replaced.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Buster Bear
from California
Verified Purchase:Yes
I bought this frig 11/2018. So far so good no problems. Ice and water dispensers work great! I give it a 4 stars only because the filters made for this frig are expensive.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: JSquared77
from Wilmington, MA
Verified Purchase:Yes
I purchased my new refrigerator about a month and a half ago and love it. The ease of getting it ready to use to the features. I enjoy the water filter and ability to collect ice for future use or for a gathering.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com