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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: apb1021
from Winston- Salem, NC
Verified Purchase:Yes
I purchased this refrigerator last month and I'm overjoyed with it! For a 33" fridge. ..It has lots of room and great features. There's a control for veggies and fruit. It also has a cold storage drawer included. The bottom freezer has so much space. Icemaker is on point! This is well worth the investment.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Roger 99
from Detroit Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a new refrigerator and bought the whole LG suite. I'm remodeling my kitchen and have not installed the other appliances yet but if they are anything like the fridge than I made a great choice.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
NON STOP BUZZING
on July 26, 2019
Posted by: STEVOFL1
from PEMBROKE PINES,FLORIDA
THIS REFRIGERATOR BUZZES ALL DAY AND NIGHT. I MOVED FOOD AROUND, OFF THE DOORS, EMPTIED THE ICE MAKER. DOES NOT STOP BUZZING. ALSO, ICE MAKER HAS A MIND OF IT'S OWN. SOMETIMES WORKS, SOMETIMES IT DOESN'T.
SOMETIMES MANUAL RESETS SOMETIMES RESET DOESN'T EVEN RESPOND. HAD THE FRIDGE FOR ABOUT TWO YEARS. I WILL NEVER BUY ANOTHER LG.
SOMETIMES MANUAL RESETS SOMETIMES RESET DOESN'T EVEN RESPOND. HAD THE FRIDGE FOR ABOUT TWO YEARS. I WILL NEVER BUY ANOTHER LG.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, July 29, 2019
That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1
on July 31, 2019
Posted by: Sue888
I bought this 1 1/2 years ago. Stopped working and it has been 6 weeks without a fridge. We have had 4 visits for service and it is still not working. Terrible service! Going tonight to buy a different brand.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, July 31, 2019
We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: lkcrofton
from Gladstone, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m short and bought this refrigerator because all the shelves are easy to see and reach items, even towards the back! The water and air filters are easy to access inside the fridge instead of getting down on the floor to change. The bottom freezer has been wonderful- nothing can get lost or forgotten in there. You can see everything you have! I absolutely LOVE this refrigerator!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TerryAaron
from Bedford, Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our new LG Refrigerator! Great space inside for everything! Love the water dispensary also! Very very nice! Very quiet running too!!!
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Melissa2
from Parkersburg WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our new refrigerator. It’s so roomy! Love the display for controls and temperature reading. Ice control displays.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Neeter
from Mn
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my refrigerator in july. Overall it’s a great refrigerator, however I would not recommend it to a friend due to the ice maker and water dispenser. It makes very little ice so we store some in the freezer,taking upspace. Also, the water dispenser it’s very slow and takes an excruciating amount of time to fill a glass of water.
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com