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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: TomBenoit
from Seekonk, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have owned this fir a few years and love it. The mini door let’s us get milk and convenience items without opening the full door. Freezer is very well designed as well as the in door ice maker.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tiger45
from Yakima wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this Appliance for 5 years and have enjoyed every minute of it when we did have a problem LG was right out here fixing it and it's good as new they were easy to deal with
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Disappointed
on January 27, 2021
Posted by: GA4306
from Michigan
The refrigerator has great features, I love the space and the shelves for storage, but I have had it for 5 years and have had to replace the compressor twice already.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: peponix
from PR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased 6 months ago as an outlet item. Works and performs great. LG products are very good quality.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Appliance guru
from San Diego CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this fridge repaired 3 times for no cooling issues since 2017 have lost over $1000+ in food and medicine and have been incorporated into a class action suit as this appears to be common with this fridge.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
2
Written by a customer while visiting lg.com
Posted by: Jntuck1
from FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchase this product 5 years ago and for the past 3 years it’s been broken at least 3 times a year
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 24, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: GHE_Great
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Service reps were very professional and thorough. Amazing experience
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: HARR1529
from Memphis, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator has not worked properly for over a year. Every part has been replaced at least two times. It's still not working.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 25, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com