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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
2
Parts break down prematurely and are expensive
on March 23, 2021
Posted by: Rebecca 33
from Laguna Beach, CA
Verified Purchase:Yes
I bought an LG refrigerator a little more
Than a year ago and the ice maker already broke. The cost of the replacement part is 1/3 of the cost of the refrigerator
Than a year ago and the ice maker already broke. The cost of the replacement part is 1/3 of the cost of the refrigerator
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, March 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jacx
from Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] My fridge is six years old and quit working, LG fixed it and it’s working good thanks
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: coachin
Verified Purchase:Yes
Bought this 5 years ago. Compressor wore out because of inferior plastic piston. Done knowingly by LG engineering. LG agreed to cover cost of replacement compressor but labor cost was three times the cost of the compressor. LG was just looking to sell product only and does not stand behind poor design. Do not buy, buy a reliable
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Well ok
from Staten Island NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hoping the repair/replacement of our refrigerators compressor lasts for quite a while.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Mikecartdriver
from Bluffton SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this for almost seven months and it’s been wonderful. You can set up the shelves to accommodate anything. Like the water spout on the side not losing space. The freezers are nice so not everything isn’t all pilled up. This is a perfect ten everyday in my book
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ram truck
from The Villages, FL
Verified Purchase:Yes
Quit cooling after 3 years. LG noted for bad compressors. Too bad I didn’t know that before buying.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dianna
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] My refrigerator is less than a year old and has been in use for 7 months. And my automatic ice maker is broken. I live in a small community in Colorado and cannot get it repaired!!!!!!!
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 1, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Friend23
from Dallas TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Meat falls over the back when freezer is full and you open the door. Evaporator belt in freezer freezes up and makes loud noise. Had it fixed once but continues to do it, so about 4 times a year I have to empty and let the freezer defrost even though I can’t see it as it is behind the back panel. Not fun!
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 31, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com