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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Stemel
from Plainview, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] We used this refrigerator less than 2 years before the compressor went out in it. Only gave 2 stars because it did work well when it was working and because warranty did cover 100% of the repair. Hoping it now lasts longer on compressor 2 than it did on compressor 1!
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Ice maker quit working and craft ice quit working
on April 4, 2021
Posted by: Amyjt
from Wv
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought in January ice maker quit working and craft ice quit working.freezer not staying cold enough
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 10, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bblair
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG was part of a purchase of a house. I’d never owned an LG refrigerator before so I didn’t know much about it. Now, I know why the LG reputation is so good and I’ll never by any other brand.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: 1023MammaV
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the 2nd French door fridge that I bought. I loved the first one but it didn't fit at my new house. I bought the second one and it broke down within 2 years but the customer service was no hassle and the service was friendly and job well done
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Mac 7681
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this refrigerator after our old one quit in the middle of the night. I wish I had purchased this refrigerator sooner. There is so much more capacity than the old one.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: nkumar
from CA
Verified Purchase:Yes
This product is extremely low on quality, the plastic parts started to disintegrate on the water/ice dispensing panel.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 12, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: CijiM
from SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ice maker has never worked, had it less than 5years and the compressor already needed to be replaced. However the service repair has been on point with trying to fix everything. I dont think I would purchase this same product again
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Diane 22
from Wyomimg
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator 3 years and I love it
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com