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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Memichele
from Imperial, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] 4 years+4 months old and the compressor went out. Took a week to get someone out to repair. I am glad they didn't charge me to f ix.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 14, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: 1baker
from Boynton Beach Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I do love the fridge however I feel that the compressor failing in just under 4 years is unacceptable. Thankfully I purchased a unit with a very good warranty and i am very grateful for that. I was still without a fridge for a week . Cudos to your repairman! He was prompt , neat and prepared and I would recommend him all day long!
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: MIKE 0000001
from COLORADO
Verified Purchase:Yes
[This review was collected as part of a promotion.] VERY UNHAPPY WITH THIS PRODUCT, ICE MAKER IS VERY POOR DESIGN, WE CANNOT USE ICE MAKER AT ALL, AND MIGHT HAVE TO REPLACE PART OUT OF POCKET
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
on April 13, 2021
Posted by: Will78
from Massachusetts
Didn’t even last 4 years before dying. Loved the features. But the ice maker frequently does t produce ice and now the entire fridge won’t get cold.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: bubby2021
from Paw Paw, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am in my late 70's and I can remember when you could by a product and it would last.
During a remodel of my tiny kitchen, I needed a refrigerator with specific dimensions.
this LGlfxs24623s was the only one that would fit.
Therefore I did not read any reviews. I thought that it would last more than 6 years, before the compressor broke. Too bad that I was not able to join the class action law suit.
During a remodel of my tiny kitchen, I needed a refrigerator with specific dimensions.
this LGlfxs24623s was the only one that would fit.
Therefore I did not read any reviews. I thought that it would last more than 6 years, before the compressor broke. Too bad that I was not able to join the class action law suit.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Alfaman
from Bristow, Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator 3 years ago it works really good and i like its looks
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Schwing
from Central Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] In remodeling our kitchen we fell in love with the black stainless steel color. This refrigerator had all the options we were looking for.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Cpadil58
from Chicago Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compressor was faulty and replaced fast and professionally.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com