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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Captain Ahab
from WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great fridge and love the double drawer freezer. Only issue is that the compressor died after 4 years. Just made it on the warranty, but it shouldn’t break this soon.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, April 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mado
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator less than five years ago and the compressor went bad, good thing it is still under major component warranty, so I'm okay with that.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Bart 79
from Lincoln Ne
Verified Purchase:Yes
Good product great features, large deep freeze, good lighting
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
4 yrs old and the compressor has gone out. It will
on April 23, 2021
Posted by: LilDab
from somewhere
Verified Purchase:Yes
[This review was collected as part of a promotion.] 4 years old and the compressor has gone out. Have to wait 3 weeks for a service technician to fix it. There's a reason for the Class Action Law Suit
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Metallic refrigerator
from Los Fresnos, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used this device for a year & no problems before the factory defect.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Cheap
Verified Purchase:Yes
Ice maker button broke already unbelievable I have to buy the whole insert
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 26, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bob271234684
from Abbotsford, BC, Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] We just had service done on the refrigerator and it was quick and easy
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: DavidM53
from South Carolina
Verified Purchase:Yes
Refrigerator was purchased in May 2017, but the compressor and fan motor were out in April 2021.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com