 |
Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Rcannon
from Port St Lucie FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this fridge for 5 years so far and only have had to call out for service once and it was year 5 of the life of this product not bad for the use we give these electronics.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: mattb99
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a good refrigerator but with some issues. On one hand, the most expensive part, the compressor, failed after 4.5 years. On the other hand, it was fixed free under warranty and the service could not have been quicker or more professional.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, May 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Murthy1920
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with this product with great features and ease to use;
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: F Red
from Syracuse, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Would have been five stars had it not stopped cooling and we lost $500 of food. Your service person was quick and efficient and we really like the way it's laid out.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Mustafa Hou
from Houston
Verified Purchase:Yes
No I’m not happy . I don’t need to buy another LG product.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 12, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Gotajet
Verified Purchase:Yes
3.5 years old. Needed service, no one available. LG bought it back! Lost a lot of food. 5 weeks to find out no service.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Refr
from Bronx, New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about 4 years ago, and ever since it has being acting up
Pros: Performance
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Refrigerator2
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this refrigerator a year ago. I like the spacing details, especially the Freezer placement on bottom half of the frig. The inside doors are smaller than I realized. The quality of the Stainless Steel finish isn't great and stains and fingerprints are almost impossible to remove. I've tried several Stainless Steel cleaners. This same frig had a optional of a "Hand Print" free finish for a couple hundred dollars more. Perhaps I should chose that option. My kitchen is small and the size was a perfect fit for my kitchen.
Pros: Style/Design, ease of use, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com