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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: DJ Rick
from Orange county , New York.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator 3 and a half years ago and the condenser and compressor stopped working.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, May 31, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Ian11
from Honolulu, HI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about 3 years ago and am very happy with my fridge. Two possible improvement areas:
1 - Water pressure is low. I'm not sure if this is due to it being upstairs in my home, but the water pressure is lower than my GE fridge downstairs. The water filter replace is less than half the cost of my GE water filter so am not complaining too much.
2 - Compressor stopped working after 3 years. I guess this is a common problem. LG did send a repairman the next day who fixed it in an hour with no charge.
With service like this, I would definitely purchase this fridge again.
1 - Water pressure is low. I'm not sure if this is due to it being upstairs in my home, but the water pressure is lower than my GE fridge downstairs. The water filter replace is less than half the cost of my GE water filter so am not complaining too much.
2 - Compressor stopped working after 3 years. I guess this is a common problem. LG did send a repairman the next day who fixed it in an hour with no charge.
With service like this, I would definitely purchase this fridge again.
Pros: Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Gene45
from Raymond, Ms
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator less than 4 years ago. The compressor quit working 5/13/21. The repair /replacement was installed on 5/27/21.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Sugu Thomas
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my French door refrigerator 3 years ago, got problem, I called LG support and set up a technician to come and check it up. He did a thourugh check up and finally found problem with the compressor and replaced it. Everything working properly now and tech did a wonderful check up and that’s why could find out the problem with asily.
Moreover l have to say thanks to LG support crew !
Moreover l have to say thanks to LG support crew !
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: JRW21
from Knoxville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this LG. It fits perfectly in our kitchen space & has been wonderful to use. The ice maker & water dispenser in the door is so convenient to use and saves money on buying bottled water & ice. The 10 year warranty on the linear compressor is a great thing. We only regret that this model has been discontinued. Hopefully there is another model to replace it with the same dimensions and features.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Carpcary
from Nashville TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 3.5 years ago, unhappy I had to have it worked on & it took so long!!$
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: paul henry
from tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought few yrs ago and i still happy,happy,happy
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Islandwildflower
from Apex, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fridge is ok. I inherited the fridge when I purchased the home.
The fridge went out without any warning causing me to lose a lot of food.
Pros: Style/Design
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com