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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
3
Plastic door shelves all broke within 3 years
on June 21, 2021
Posted by: Buyer9
from Canada
So disappointed with the door shelves. Made with thin plastic and they all broke
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 21, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Wilg1208
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased 6 years ago it was good while it lasted
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: The Mouse
from San Antonio, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The repairman was excellent. Professional and expedited efficiently,
Pros: ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SJ44
from San Jose, CA
Verified Purchase:Yes
Bought this 2017, had it replaced within the first year. Compressor issues 2020, took one month to get serviced and finally repaired. Six months later, compressor issues again. Still waiting >1 month to get it repaired. Repair tech told me this is the worst brand, most repair appts are for this brand. At the time of purchase, I read a lot of great reviews and for the price, I was happy. Bottom line, invest in a higher quality fridge and save yourself the unnecessary stress and the “I’m sorry speech”.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Cab1
from Butler, pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lots of room in this fridge. It my 1 st time having water & ice, just love that. The freezer is nice, love the drawer.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: roselia
from california
Verified Purchase:Yes
[This review was collected as part of a promotion.] bought this couple years ago and really happy with it
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jack R33
from Plymouth Meeting, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Enjoyed for first 2 years. Stopped working in August 2018. Took almost a month to get repaired. Broke again this June. Still waiting for repairs. Probably will be 3 to 4 weeks again with out a refrigerator.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
So happy with my fridge, ice maker works great, st
on July 5, 2021
Posted by: shmutz99
from Long Island, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] In house tech visit fixed a major issue totally free after owning fridge 4 years. Icemaker, always a problem on other fridge's is great. Lots of room, love the french doors and the cabinet freezer hold so much.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com