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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
I need collect for the installation of the de
on January 10, 2022
Posted by: Anonymous
from Pasadena, Tx
Verified Purchase:Yes
My compressor went out and I had to pay for installation and lost $700 worth of food
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 12, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Spanky27
from Williston nd
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compressor has failed twice since i bought fridge. First time took about two months to get it fixed.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 13, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Ice cream truck
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the refrigerator six years ago and it sounds like an ice cream truck
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 14, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Sage47
from Carmel , Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Ice Maker has been replaced multiple times. Just yesterday (1-16-2022) the ice bin was empty. The LG repair people were out just a couple of weeks ago. Now we will have to call again.
Pros: Style/Design
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Fabian 1987
Verified Purchase:Yes
I bought this 6 years ago and now is completely out
Still looking clean and new but … not work anymore my warranty expired.
Still looking clean and new but … not work anymore my warranty expired.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
3
Response from lg.comBy Daphane , LGE Social Media, January 21, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Gear up
from Wichita ks
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had it a few years now and love the size , water and ice machine
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Cindi KO
from Spotsylvania. VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this fridge for a while this is my second LG fridge I love the saver ice feature and everything stays nice and cold I loved it so much I just bought another one for a new house we’re building in addition to buying an LG wall oven washer dryer and even a DVD player! Let’s face it most appliances break down at some point in time but LG is first class when it comes to customer service and getting the repair done quickly kudos to LG!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Progect
from Atlanta
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought 6 years ago and recently compressor went out and was repaired after call to customer service . Respond was fast and professional
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com