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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: GPaMM
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had to replace same LG that was only 5 year old as compressor failed. Like the roominess of this smaller unit, but would like larger/longer crisper drawers and smaller door shelf’s.
I would recommend this to a friend!
Quality
4
Features
4
Value
2
Written by a customer while visiting lg.com
Posted by: Drewdon791625
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this fridge for about 5 years and almost every major component has failed. Fortunately a large lawsuit helped reimburse most of the costs of repair and lost food. Only got 2 stars due to a good repair guy covered under the forced warranty LG had to provide due to the lawsuit.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
2
Response from lg.comBy Jennifer, Social Media, March 4, 2022
Drew we regret that this happened to you and I have approved a courtesy compensation for you to help cover some food loss expenses for you. The repair costs should have been fully covered for you. If you had to pay out of pocket for this repair please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info the repair receipt and we can help. Thanks. ^Jennifer
Written by a customer while visiting lg.com
Posted by: disappointed33
from Rosharon, tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this in 2016, compressor was replaced 3 times since I’ve had it!! DO NOT BUY THIS PRODUCT!! I DO NOT RECOMMEND ANY LG PRODUCTS.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Sandy, Social Media, March 7, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: Volran
from Romeo, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] 4 years old and compressor went out. Everyone else leaving reviews is experiencing the same issues.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, March 9, 2022
Amy, Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy
Written by a customer while visiting lg.com
Posted by: stockman
from alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] i love it it really work good i love it very much very good
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Demanda
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our fridge slowly stopped making ice then stopped cooling properly. LG sent a repair company to fix it. 3.5 weeks later, they’ve replaced the condenser coil, the condenser, and the compressor as well as downloaded new software and the unit works again. In the meantime, we have been living out of a cooler and a mini fridge. Not fun. Thankful that the 5 year warranty covered the repairs, though.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, March 8, 2022
We hate to hear this and glad to know that the unit has been repaired. Please reach out to us if you have any issues.^Sandy
Written by a customer while visiting lg.com
Posted by: 40pounder
from knoxville, tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product couldn't be any better. We have many LG appliances and are more than happy with all.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BigScootie
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bottom drawer in fridge could be easier access - both doors must be opened.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com