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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Jersod
from San Diego CA
Verified Purchase:Yes
This product was purchased 2016. Have been very satisfied. Ice maker went out. Replacement order and we installed. Work great. Easy to put in.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jhansad1
from Beaumont Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since purchase have had to replace Ice maker twice and compressor.
Pros: ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, April 12, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Rene 818
from Northridge
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this Refrigerator for four years.when I did have a problem. Was handled very quickly .I definitely would purchase a New one when the time comes.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Jaycie
from Saint Augustine, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased 4 1/2 years ago. Stopped cooling completely. New compressor, freon and additional dryer. 5 days after repair, unit is not able to sustain set temperature. Have to wait nearly a week for new repair.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, April 19, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us
Written by a customer while visiting lg.com
Posted by: Josephjr
from Nj
Verified Purchase:Yes
Needs a new compressor and the company only covers the part not the labor or rotten food. Never buy from them again and still waiting for refund
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
2
Response from lg.comBy Sandy, Social Media, April 21, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us.^Sandy
Written by a customer while visiting lg.com
Posted by: CML10
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator and at 1 year the compressor failed, however LG did replace it. The plastic keeps breaking on various parts of the refrigerator, and we have had to replace multiple drawers, and also had to replace the ice maker. It does not have enough storage and it is really difficult to clean on the inside.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 25, 2022
We sincerely hate to hear this and thank you for providing this feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: rehantariq84
from TX
Verified Purchase:Yes
Great communication. On time. Clean repair! Tech was great!
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Elisa129
from Stuart, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This frig was the correct size for my space so size does matter when buying a refrigerator.
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com