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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
Piece of junk never stayed cold and the compressio
on June 3, 2022
Posted by: Tut7465
from TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like it at 1st it never got real cold and eventually the compressor went out the wife never did like it
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, June 3, 2022
We hate to hear this and thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: RMOT
from El Paso, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I live in an older house and found it difficult to find a refrigerator that would fit in the space built for it in this house. My LG 24.2 cu ft fits perfectly!!!!
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Peteypablo
from Nyc
Verified Purchase:Yes
[This review was collected as part of a promotion.] It broke down within the first year but customer service was great and they came by to fix. It keeps my food cold and the ice machine is amazing.
Pros: ease of use
I would recommend this to a friend!
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, June 10, 2022
Thank you for your feedback and for being a part of the LG Family.^Sandy
Written by a customer while visiting lg.com
Posted by: Betsy Jordan
from Churchville NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love this fridge! I love the convience of water and ice in the door and the large size inside the fridge and the freezer!
I was quite disappointed when the compressor stopped working, I had never seen this before. LG had a repair man out to my home and it was fixed! The compressor had a 10 year warranty and labor is covered for 5 years! I was unaware of this and people should know this when purchasing it
I was quite disappointed when the compressor stopped working, I had never seen this before. LG had a repair man out to my home and it was fixed! The compressor had a 10 year warranty and labor is covered for 5 years! I was unaware of this and people should know this when purchasing it
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Roberts1678
from West Falls, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] At the end of the day, you just want you refrigerator to work. So after 3 years with no issues, I cant complain about this purchase. This thing looks great and is perfect for our needs as a family of 5.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Everything we wanted is in our LG refrigerator.
on June 13, 2022
Posted by: Happy Customer get
from Belpre, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our refrigerator couple years ago. It has met all our expectations and needs.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: kapadilla
from Maplewood, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am giving this refrigerator three out of five stars. I love the extra drawer to put things and the size of this large refrigerator. It is not without issues shortly before warranty ended (thank god) It needed a new condenser, which was covered. Now the ice maker has stopped working after installing a new water filter. We have tried to reset it, hear the coil thinking maybe it got frozen, nothing works to get ice again.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, June 15, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: jorge80
from melissa texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] this unit failed to freeze. calles LG. the unit is under half warranty only parts cover after 5 years of 10 years warranty. not happy about this not cover all. i guess i failed to ready the fine print. but the tech came in and got fixed an excellent tech very professional and clean
not like the house warranty failed to help me
not like the house warranty failed to help me
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com